|
Posted by =?Utf-8?B?RGF6ZWQgJiBDb25mdXNl on July 18, 2005, 11:35 am
If you were Registered and logged in, you could reply and use other advanced thread options
I have a number of weird problems on my home computer, and can't access any
online technical help. I hope someone here can help, or direct me to the
right place.
About a month ago, Dell automatic updates installed some kind of fancy "Dell
Update Center" and caused a bunch of problems. I followed the instructions
they recommended for windows & security updates, and it screwed everything
up. For example, my computer was starting up in battery save (black screen)
- and it's not a laptop. I did a system restore to two weeks prior, and
removed whatever they did - fixed those problems, but may have caused these
others.
Several days ago, McAfee Security Suite suddenly disappeared, except for the
firewall. I have the complete set: antivirus, firewall, antispyware, &
privacy protection, all with automatic updates, subscription thru 7/06. The
software looks like it's still there, but when I try to run it, nothing
happens. I get a McAfee error message at startup. I've tried to re-download
the software from McAfee.com, but can't download anything - I get a blank
window, that says "done" in the lower left corner. I am unable to download
any virus updates, or do online virus scans. I've tried to run virus scans
from my installed software, and nothing happens. Same problem on
Microsoft.com. Also, Java applets don't run. Can open old emails, but get
"operation failed" when I try to get my new emails. Can't delete emails.
System Restore no longer functions. The Start bar at the bottom of the screen
no longer includes icons for open windows and documents. Norton virusscan
won't run, either. Sometimes, i can't access the internet at all, other times
(when I shut off the power and restart) I can get in, but none of the sites
work right. I can't access online technical help - those windows won't open.
Sorry for the long post. Any ideas? I'm up a creek.
|
|
Posted by Malke on July 18, 2005, 11:43 am
If you were Registered and logged in, you could reply and use other advanced thread options
Dazed & Confused wrote:
> I have a number of weird problems on my home computer, and can't
> access any online technical help. I hope someone here can help, or
> direct me to the right place.
>
> About a month ago, Dell automatic updates installed some kind of fancy
> "Dell Update Center" and caused a bunch of problems. I followed the
> instructions they recommended for windows & security updates, and it
> screwed everything
> up. For example, my computer was starting up in battery save (black
> screen) - and it's not a laptop. I did a system restore to two weeks
> prior, and removed whatever they did - fixed those problems, but may
> have caused these others.
>
> Several days ago, McAfee Security Suite suddenly disappeared, except
> for the firewall. I have the complete set: antivirus, firewall,
> antispyware, & privacy protection, all with automatic updates,
> subscription thru 7/06. The software looks like it's still there, but
> when I try to run it, nothing
> happens. I get a McAfee error message at startup. I've tried to
> re-download the software from McAfee.com, but can't download anything
> - I get a blank window, that says "done" in the lower left corner. I
> am unable to download any virus updates, or do online virus scans.
> I've tried to run virus scans from my installed software, and nothing
> happens. Same problem on Microsoft.com. Also, Java applets don't run.
> Can open old emails, but get "operation failed" when I try to get my
> new emails. Can't delete emails. System Restore no longer functions.
> The Start bar at the bottom of the screen no longer includes icons for
> open windows and documents. Norton virusscan won't run, either.
> Sometimes, i can't access the internet at all, other times (when I
> shut off the power and restart) I can get in, but none of the sites
> work right. I can't access online technical help - those windows
> won't open.
>
> Sorry for the long post. Any ideas? I'm up a creek.
Start by uninstalling the Dell Update Center. What happens when you do
this?
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
|
|
Posted by =?Utf-8?B?RGF6ZWQgJiBDb25mdXNl on July 18, 2005, 12:25 pm
If you were Registered and logged in, you could reply and use other advanced thread options
Dell had put in, which seemed to conflict with Windows updates. Then, i
didn't have problems for about a month. Until now. :-|
"Malke" wrote:
> Dazed & Confused wrote:
>
> > I have a number of weird problems on my home computer, and can't
> > access any online technical help. I hope someone here can help, or
> > direct me to the right place.
> >
> > About a month ago, Dell automatic updates installed some kind of fancy
> > "Dell Update Center" and caused a bunch of problems. I followed the
> > instructions they recommended for windows & security updates, and it
> > screwed everything
> > up. For example, my computer was starting up in battery save (black
> > screen) - and it's not a laptop. I did a system restore to two weeks
> > prior, and removed whatever they did - fixed those problems, but may
> > have caused these others.
> >
> > Several days ago, McAfee Security Suite suddenly disappeared, except
> > for the firewall. I have the complete set: antivirus, firewall,
> > antispyware, & privacy protection, all with automatic updates,
> > subscription thru 7/06. The software looks like it's still there, but
> > when I try to run it, nothing
> > happens. I get a McAfee error message at startup. I've tried to
> > re-download the software from McAfee.com, but can't download anything
> > - I get a blank window, that says "done" in the lower left corner. I
> > am unable to download any virus updates, or do online virus scans.
> > I've tried to run virus scans from my installed software, and nothing
> > happens. Same problem on Microsoft.com. Also, Java applets don't run.
> > Can open old emails, but get "operation failed" when I try to get my
> > new emails. Can't delete emails. System Restore no longer functions.
> > The Start bar at the bottom of the screen no longer includes icons for
> > open windows and documents. Norton virusscan won't run, either.
> > Sometimes, i can't access the internet at all, other times (when I
> > shut off the power and restart) I can get in, but none of the sites
> > work right. I can't access online technical help - those windows
> > won't open.
> >
> > Sorry for the long post. Any ideas? I'm up a creek.
>
> Start by uninstalling the Dell Update Center. What happens when you do
> this?
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>
|
|
Posted by David H. Lipman on July 18, 2005, 12:44 pm
If you were Registered and logged in, you could reply and use other advanced thread options
| I have a number of weird problems on my home computer, and can't access any
| online technical help. I hope someone here can help, or direct me to the
| right place.
|
| About a month ago, Dell automatic updates installed some kind of fancy "Dell
| Update Center" and caused a bunch of problems. I followed the instructions
| they recommended for windows & security updates, and it screwed everything
| up. For example, my computer was starting up in battery save (black screen)
| - and it's not a laptop. I did a system restore to two weeks prior, and
| removed whatever they did - fixed those problems, but may have caused these
| others.
|
| Several days ago, McAfee Security Suite suddenly disappeared, except for the
| firewall. I have the complete set: antivirus, firewall, antispyware, &
| privacy protection, all with automatic updates, subscription thru 7/06. The
| software looks like it's still there, but when I try to run it, nothing
| happens. I get a McAfee error message at startup. I've tried to re-download
| the software from McAfee.com, but can't download anything - I get a blank
| window, that says "done" in the lower left corner. I am unable to download
| any virus updates, or do online virus scans. I've tried to run virus scans
| from my installed software, and nothing happens. Same problem on
| Microsoft.com. Also, Java applets don't run. Can open old emails, but get
| "operation failed" when I try to get my new emails. Can't delete emails.
| System Restore no longer functions. The Start bar at the bottom of the screen
| no longer includes icons for open windows and documents. Norton virusscan
| won't run, either. Sometimes, i can't access the internet at all, other times
| (when I shut off the power and restart) I can get in, but none of the sites
| work right. I can't access online technical help - those windows won't open.
|
| Sorry for the long post. Any ideas? I'm up a creek.
|
Try the following, it may be your paddle.
Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } three batch files, five Kixtart
scripts, one Link
(.LNK) file, this PDF instruction file and two utilities; UNZIP.EXE and
WGET.EXE. It will
simplify the process of using; Sophos, Trend and McAfee Anti Virus Command Line
Scanners to
remove
viruses and various other malware.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal
Mode. This
way all the components can be downloaded from each AV vendor’s web site.
The choices are; Sophos, Trend, McAfee, Exit the menu and Reboot the PC.
You can choose to go to each menu item and just download the needed files or you
can
download the files and perform a scan in Normal Mode. Once you have downloaded
the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode
[F8 key
during boot] and re-run the menu again and choose which scanner you want to run
in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive
PDF help
file.
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE and/or
FTP.EXE to go
through your FireWall to allow them to download the needed AV vendor related
files.
* * * Please report back your results * * *
--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm
|
|
Posted by =?Utf-8?B?RGF6ZWQgJiBDb25mdXNl on July 18, 2005, 1:09 pm
If you were Registered and logged in, you could reply and use other advanced thread options
if it works.
|
| Similar Threads | Posted | | Can Updates be transfered from computer to computer. | June 14, 2007, 5:43 am |
| NEW COMPUTER-Microsoft | December 27, 2005, 3:49 pm |
| Spyware on computer and cant get it off, PLEASE HELP | April 7, 2006, 5:47 pm |
| "Your computer is infected" | July 1, 2006, 10:59 am |
| computer question | August 5, 2006, 4:14 pm |
| Don't think your computer has errors | January 12, 2007, 7:42 am |
| Secure "Lab" Computer | January 27, 2007, 8:17 pm |
| virus on my computer | February 15, 2007, 11:12 pm |
| how can i get rid of mppds.dll from my computer? | April 2, 2007, 2:57 am |
| Help- I think I have virus in my computer | December 26, 2007, 9:42 pm |
|
XML site map