|
Posted by Chuck Davis on January 27, 2007, 6:11 pm
If you were Registered and logged in, you could reply and use other advanced thread options
you have another browser that hasn't been hijacked, (Firefox, Opera,
Netscape, etc.) try these steps. If you don't have one of the alternate
browsers, start your computer in "Safe mode with networking" and download,
install Firefox (don't import anything from Internet Explorer during the
install) and then.
1. Download hijackthis from http://www.tomcoyote.org/hjt/
2. Install hijackthis on your C: drive.
3. Open the program and click on Do a system scan and save a logfile.
4. Save the logfile.
5. Visit http://www.hijackthis.de/
6. Either copy and paste your logfile contents into the space provided, or
7. Click on the Browse button and locate your logfile.
8. Click on Analyze
9. Wait a few minutes and the results will be displayed in the browser.
10. Follow the instructions for the "Nasty" entries. Don't just "Fix" things
that you don't know what they are. Google first.
Good luck.
> Helena wrote:
>> I was downloading a program when sex.com became my home page and
>> deactivated the choice of "add or change home page" from internet
>> options.
>> My spyware cannot find it.
>> At explorer page, at file?properties? it shows
>> c:\wint\system32\shdoclc.dll/.something http://sex.com Please advice.
>> What should I do?
>> Thanks in advance.
>>
>
> It sounds like the program you were downloading was malware. For instance,
> if you were downloading a "free viewer" in order to see "free movies", the
> viewer was a trojan.
>
> Go through these general malware removal steps systematically -
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> Include scanning with either Sysclean or Multi_AV, plus AVG Anti-Spyware
> (formerly Ewido - http://www.ewido.net/en/) and follow instructions to do
> all scans in Safe Mode.
>
> When all else fails, run HijackThis and post your log in one of the
> specialty forums listed at the link above (not here, please).
>
> If the procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a professional computer
> repair shop (not your local version of BigStoreUSA). Please be aware that
> not all local shops are skilled at removing malware and even if they are,
> your computer may be so infested that Windows will need to be
> clean-installed. Have all your data backed up before you take the machine
> into a shop.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
| 
XML site map