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Posted by =?Utf-8?B?U3RldmVQ?= on January 11, 2007, 10:44 am
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Mode With Networking by tapping F8 as it boots.
Then try installing anti-virus and following the previous directions.
--
Thanks, Steve
"Malke" wrote:
> hurricane_number_one@yahoo.com wrote:
>
> > I went to install AVG but the installer keeps quitting on me. Then I
> > tried Norton and a couple others, and the same thing happened. Then I
> > went online to seach for others and every time I went to the web site
> > of an antivirus company, my browser shut down. Then I went to search
> > for answers and every time I even type the word virus into my browser
> > it shuts down. Everything else on my computer seems to be working fine.
> > What is this virus I have that is causing all this mess and how do I
> > get rid of it?? I tried installing those programs in safe mode but it
> > wouldn't help me.
>
> There is no way for us to know what virus you have. The inability to install
> a full-featured antivirus and go to security websites is caused by many
> different viruses.
>
> You need to clean up the machine at least partially before you will be able
> to install a full-featured antivirus. Do the preparatory work here:
>
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> Then scan first with Sysclean (information at first link below) or Dave
> Lipman's Multi-AV (see second and third links below). Then get, install,
> and update a full-featured av and do a thorough scan in Safe Mode.
>
> http://www.elephantboycomputers.com/page2.html#TrendMicros_Sysclean
> http://www.ik-cs.com/programs/virtools/Multi_AV.exe - Multi-AV download
> http://pcdid.com/Multi_AV.htm - additional Multi_AV instructions
>
> Note that you will need to get all tools and updates from a different,
> known-clean machine and either burn them to a cd-r or have a usb thumbdrive
> with enough capacity to transfer the files.
>
> Once you've done that, go through the rest of the malware removal steps from
> the very first link, including scanning with AVG Anti-Spyware (formerly
> Ewido - http://www.ewido.net/en/) and follow instructions to do all scans
> in Safe Mode.
>
> When all else fails, run HijackThis and post your log in one of the
> specialty forums listed at the link above (not here, please).
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a professional computer repair
> shop (not your local version of BigStoreUSA). The only alternative to going
> through the malware removal tediously and systematically, probably with
> online help from an HJT forum, and taking the machine to a real
> professional is to back up your data and do a clean install of Windows.
> It's your call. Please be aware that not all local shops are skilled at
> removing malware and even if they are, your computer may be so infested
> that Windows will need to be clean-installed. Have all your data backed up
> before you take the machine into a shop.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>
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