Guided Help widget available for MS Windows Malicious Software Removal Tool

Guided Help widget available for MS Windows Malicious Software Removal Tool

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Subject Author Date
Guided Help widget available for MS Windows Malicious Software Removal Tool Maurice N ~ MVP 06-16-2006
Posted by on June 20, 2006, 4:24 am
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Yes, of course the side of the pond has very little to do with the
restriction. :)

If the restriction is not lifted, the US English only restriction would
be applied based on differences in the text in the UI. In a
non-globalized topic, there would be a risk that the topic would
*never* work in a different UI language (though here that risk is very
small as the languages are so similar).

I think I saw a fix for this go by today, though I'm not sure when (or
if) it would go on the website. Watch
http://blogs.msdn.com/activecontentwizard/ for news related to Guided
Help (Active Content Wizard is another name for Guided Help).

Thanks,
James Finnigan [MS]
---
This posting is provided "AS IS" with no warranties, and confers no
rights. Use of included script samples are subject to the terms
specified at http://www.microsoft.com/info/cpyright.htm

antioch wrote:
> Thank you James - it does seem a strange notification to get - sort of
> discriminating as to which side of the 'little pond' one is.The below is a
> quote from this link-
>
> http://support.microsoft.com/kb/890830/
>
> "Requirements to install and to use this Guided Help
> . You must be logged on to Windows by using a computer administrator
> account to install and to use this Guided Help.
> . You must be running a United States English version of Windows XP
> Home Edition, Windows XP Professional, Windows XP Media Center Edition, or
> Windows XP Tablet PC Edition to install and to use this Guided Help.
> You must first download Guided Help. To start, click the following link."
>
> This confirms the notification I got when I tried to run the guide.
> There is also a very good chance that I have done something wrong in the
> download process - although I have not had any trouble with downloading
> anything else (Yet!).
> Rgds
> Antioch
> P.S.
> Where should I watch should there be any developments?
>
>
> > Hi Antioch,
> >
> > It is English only, but I would not expect it to be US-English only.
> > I'll put this on our list of issues to look into.
> >
> > Thanks,
> > James
> >
> > antioch wrote:
> >> Hi James
> >> It is nice to see the occasional MS chap/ess pop up and let us know
> >> what's
> >> happening - to my mind it should be done more often.
> >> I can take it that for now, this Guide only operates for those who
> >> use/speak
> >> American English???
> >> Rgds
> >> Antioch
> >>
> >>
> >> > Hi all,
> >> >
> >> > I'm one of the Guided Help developers. Just wanted to let you know
> >> > that we're looking into these failures and actively watching the
> >> > feedback. As for your comment about closing the results screen, it's
> >> > something that sounds like we should introduce a new guideline for the
> >> > content authors. If you have questions or comments please feel free to
> >> > contact us directly at acwfeed at microsoft (dot com). Also look for
> >> > updates about what we're doing with Guided Help at
> >> > http://blogs.msdn.com/activecontentwizard/ (Active Content Wizard is
> >> > another name for Guided Help).
> >> >
> >> > Thanks,
> >> > James Finnigan - MS
> >> >
> >> > Bigbruva wrote:
> >> >> Hi Maurice thanks for the heads up on this...
> >> >>
> >> >> Nice looking tool but I have found a number of problems with it in my
> >> >> initial testing:
> >> >>
> >> >> 1) It failed on one of my test PC's at the MSRT Welcome screen it just
> >> >> fails
> >> >> to find the Next button!
> >> >> 2) It does not offer the Step-By-Step approach that is shown in the
> >> >> online
> >> >> help, is there a switch? I am missing something?
> >> >> 3) As soon as the scan completes the Guided Help closes the one of the
> >> >> most
> >> >> important parts of the tool...The RESULTS! This would be fine if the
> >> >> final
> >> >> window reflected these results but it does not so you have to be
> >> >> watching
> >> >> very closely or you will miss the outcome of the scan...this is just
> >> >> MAD.
> >> >>
> >> >> I really like MSRT which really isn't that hard to run (even for my
> >> >> Granny!)
> >> >> and even though this wrapper tool does look really cool, I can't help
> >> >> wishing the extra effort had gone into extending the number of virus
> >> >> patterns MSRT detects!
> >> >> I'll keep testing to see if I can figure out what is causing the
> >> >> Helper
> >> >> to
> >> >> fail, I'll post if I find it.
> >> >>
> >> >> BB
> >> >>
> >> >> PS On a side note it also fails on Vista, but I guess that is to be
> >> >> expected!
> >> >>
> >> >>
> >> >> FYI note
> >> >>
> >> >> MS has added a handy guided help tool that will guide a pc user, in a
> >> >> step-by-step approach, in obtaining and running the Malicious Software
> >> >> Removal Tool. It is very simple to use and follow. There are no
> >> >> obscure
> >> >> command lines to type in.
> >> >> Simply follow the onscreen directions. Guided Help will download the
> >> >> tool.
> >> >> All the choices will be presented to you. They are:
> >> >>
> >> >> a) Quick scan. Scans areas most likely to contain malicious software.
> >> >>
> >> >> b) Full scan. Scans the entire system.
> >> >>
> >> >> c) Customized scan. Allows scanning a specific folder.
> >> >>
> >> >> One downloads the guided help module. Saves it to disk. Then you run
> >> >> the
> >> >> saved exe file, which then opens a new window with guided help.
> >> >>
> >> >> A results screen is displayed at program end.
> >> >>
> >> >> The tool may be used on systems running Windows 2000, Win XP, and
> >> >> Windows
> >> >> Server 2003.
> >> >>
> >> >> Keep in mind this tool only scans for a specified list of "malicious
> >> >> software". The list is contained in MS KB 890830.
> >> >>
> >> >> This tool is not a substitute for full-blown antivirus or anti-malware
> >> >> programs.
> >> >>
> >> >> I ran it a few days ago & let it run overnight. I found it very easy
> >> >> to
> >> >> use.
> >> >>
> >> >> See http://support.microsoft.com/kb/890830/
> >> >>
> >> >> The article has the link to download the Guided Help module, as well
> >> >> as
> >> >> an
> >> >> FAQ, and the list of "nasties" it looks for. The list is typically
> >> >> updated
> >> >> each month.
> >> >>
> >> >> --
> >> >> Maurice N
> >> >> MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
> >> >> -----
> >> >
> >


Posted by Bigbruva on June 18, 2006, 2:23 pm
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Hi James

Thanks for the info, I will keep and eye in this as it does look very cool
while it is in action.
One other problem I have discovered in further tests is that it appears to
in incompatible with Multimon. I tried testing it on my main desktop which
uses Mutlimon and the darkened area of the screen displayed during the
automated sequences only covers half the main screen, this does look pretty
strange.
Are you accepting bug reports via acwfeed, or just comments?

Rich

> Hi all,
>
> I'm one of the Guided Help developers. Just wanted to let you know
> that we're looking into these failures and actively watching the
> feedback. As for your comment about closing the results screen, it's
> something that sounds like we should introduce a new guideline for the
> content authors. If you have questions or comments please feel free to
> contact us directly at acwfeed at microsoft (dot com). Also look for
> updates about what we're doing with Guided Help at
> http://blogs.msdn.com/activecontentwizard/ (Active Content Wizard is
> another name for Guided Help).
>
> Thanks,
> James Finnigan - MS
>
> Bigbruva wrote:
>> Hi Maurice thanks for the heads up on this...
>>
>> Nice looking tool but I have found a number of problems with it in my
>> initial testing:
>>
>> 1) It failed on one of my test PC's at the MSRT Welcome screen it just
>> fails
>> to find the Next button!
>> 2) It does not offer the Step-By-Step approach that is shown in the
>> online
>> help, is there a switch? I am missing something?
>> 3) As soon as the scan completes the Guided Help closes the one of the
>> most
>> important parts of the tool...The RESULTS! This would be fine if the
>> final
>> window reflected these results but it does not so you have to be watching
>> very closely or you will miss the outcome of the scan...this is just MAD.
>>
>> I really like MSRT which really isn't that hard to run (even for my
>> Granny!)
>> and even though this wrapper tool does look really cool, I can't help
>> wishing the extra effort had gone into extending the number of virus
>> patterns MSRT detects!
>> I'll keep testing to see if I can figure out what is causing the Helper
>> to
>> fail, I'll post if I find it.
>>
>> BB
>>
>> PS On a side note it also fails on Vista, but I guess that is to be
>> expected!
>>
>>
>> FYI note
>>
>> MS has added a handy guided help tool that will guide a pc user, in a
>> step-by-step approach, in obtaining and running the Malicious Software
>> Removal Tool. It is very simple to use and follow. There are no obscure
>> command lines to type in.
>> Simply follow the onscreen directions. Guided Help will download the
>> tool.
>> All the choices will be presented to you. They are:
>>
>> a) Quick scan. Scans areas most likely to contain malicious software.
>>
>> b) Full scan. Scans the entire system.
>>
>> c) Customized scan. Allows scanning a specific folder.
>>
>> One downloads the guided help module. Saves it to disk. Then you run the
>> saved exe file, which then opens a new window with guided help.
>>
>> A results screen is displayed at program end.
>>
>> The tool may be used on systems running Windows 2000, Win XP, and Windows
>> Server 2003.
>>
>> Keep in mind this tool only scans for a specified list of "malicious
>> software". The list is contained in MS KB 890830.
>>
>> This tool is not a substitute for full-blown antivirus or anti-malware
>> programs.
>>
>> I ran it a few days ago & let it run overnight. I found it very easy to
>> use.
>>
>> See http://support.microsoft.com/kb/890830/
>>
>> The article has the link to download the Guided Help module, as well as
>> an
>> FAQ, and the list of "nasties" it looks for. The list is typically
>> updated
>> each month.
>>
>> --
>> Maurice N
>> MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
>> -----
>



Posted by on June 18, 2006, 8:42 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
We have recently fixed some bugs in this area for Vista, but the fixes
didn't make it into the XP version yet. acwfeed is an ok place to
submit bugs, but there is probably something better that we can set up
(so that people can see status on bugs, vote for important issues,
etc). Until we announce something like that, feel free to use acwfeed.

Thanks,
James Finnigan - MS

Bigbruva wrote:
> Hi James
>
> Thanks for the info, I will keep and eye in this as it does look very cool
> while it is in action.
> One other problem I have discovered in further tests is that it appears to
> in incompatible with Multimon. I tried testing it on my main desktop which
> uses Mutlimon and the darkened area of the screen displayed during the
> automated sequences only covers half the main screen, this does look pretty
> strange.
> Are you accepting bug reports via acwfeed, or just comments?
>
> Rich
>
> > Hi all,
> >
> > I'm one of the Guided Help developers. Just wanted to let you know
> > that we're looking into these failures and actively watching the
> > feedback. As for your comment about closing the results screen, it's
> > something that sounds like we should introduce a new guideline for the
> > content authors. If you have questions or comments please feel free to
> > contact us directly at acwfeed at microsoft (dot com). Also look for
> > updates about what we're doing with Guided Help at
> > http://blogs.msdn.com/activecontentwizard/ (Active Content Wizard is
> > another name for Guided Help).
> >
> > Thanks,
> > James Finnigan - MS
> >
> > Bigbruva wrote:
> >> Hi Maurice thanks for the heads up on this...
> >>
> >> Nice looking tool but I have found a number of problems with it in my
> >> initial testing:
> >>
> >> 1) It failed on one of my test PC's at the MSRT Welcome screen it just
> >> fails
> >> to find the Next button!
> >> 2) It does not offer the Step-By-Step approach that is shown in the
> >> online
> >> help, is there a switch? I am missing something?
> >> 3) As soon as the scan completes the Guided Help closes the one of the
> >> most
> >> important parts of the tool...The RESULTS! This would be fine if the
> >> final
> >> window reflected these results but it does not so you have to be watching
> >> very closely or you will miss the outcome of the scan...this is just MAD.
> >>
> >> I really like MSRT which really isn't that hard to run (even for my
> >> Granny!)
> >> and even though this wrapper tool does look really cool, I can't help
> >> wishing the extra effort had gone into extending the number of virus
> >> patterns MSRT detects!
> >> I'll keep testing to see if I can figure out what is causing the Helper
> >> to
> >> fail, I'll post if I find it.
> >>
> >> BB
> >>
> >> PS On a side note it also fails on Vista, but I guess that is to be
> >> expected!
> >>
> >>
> >> FYI note
> >>
> >> MS has added a handy guided help tool that will guide a pc user, in a
> >> step-by-step approach, in obtaining and running the Malicious Software
> >> Removal Tool. It is very simple to use and follow. There are no obscure
> >> command lines to type in.
> >> Simply follow the onscreen directions. Guided Help will download the
> >> tool.
> >> All the choices will be presented to you. They are:
> >>
> >> a) Quick scan. Scans areas most likely to contain malicious software.
> >>
> >> b) Full scan. Scans the entire system.
> >>
> >> c) Customized scan. Allows scanning a specific folder.
> >>
> >> One downloads the guided help module. Saves it to disk. Then you run the
> >> saved exe file, which then opens a new window with guided help.
> >>
> >> A results screen is displayed at program end.
> >>
> >> The tool may be used on systems running Windows 2000, Win XP, and Windows
> >> Server 2003.
> >>
> >> Keep in mind this tool only scans for a specified list of "malicious
> >> software". The list is contained in MS KB 890830.
> >>
> >> This tool is not a substitute for full-blown antivirus or anti-malware
> >> programs.
> >>
> >> I ran it a few days ago & let it run overnight. I found it very easy to
> >> use.
> >>
> >> See http://support.microsoft.com/kb/890830/
> >>
> >> The article has the link to download the Guided Help module, as well as
> >> an
> >> FAQ, and the list of "nasties" it looks for. The list is typically
> >> updated
> >> each month.
> >>
> >> --
> >> Maurice N
> >> MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
> >> -----
> >


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