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Posted by antioch on June 19, 2006, 5:20 pm
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discriminating as to which side of the 'little pond' one is.The below is a
quote from this link-
http://support.microsoft.com/kb/890830/
"Requirements to install and to use this Guided Help
. You must be logged on to Windows by using a computer administrator
account to install and to use this Guided Help.
. You must be running a United States English version of Windows XP
Home Edition, Windows XP Professional, Windows XP Media Center Edition, or
Windows XP Tablet PC Edition to install and to use this Guided Help.
You must first download Guided Help. To start, click the following link."
This confirms the notification I got when I tried to run the guide.
There is also a very good chance that I have done something wrong in the
download process - although I have not had any trouble with downloading
anything else (Yet!).
Rgds
Antioch
P.S.
Where should I watch should there be any developments?
> Hi Antioch,
>
> It is English only, but I would not expect it to be US-English only.
> I'll put this on our list of issues to look into.
>
> Thanks,
> James
>
> antioch wrote:
>> Hi James
>> It is nice to see the occasional MS chap/ess pop up and let us know
>> what's
>> happening - to my mind it should be done more often.
>> I can take it that for now, this Guide only operates for those who
>> use/speak
>> American English???
>> Rgds
>> Antioch
>>
>>
>> > Hi all,
>> >
>> > I'm one of the Guided Help developers. Just wanted to let you know
>> > that we're looking into these failures and actively watching the
>> > feedback. As for your comment about closing the results screen, it's
>> > something that sounds like we should introduce a new guideline for the
>> > content authors. If you have questions or comments please feel free to
>> > contact us directly at acwfeed at microsoft (dot com). Also look for
>> > updates about what we're doing with Guided Help at
>> > http://blogs.msdn.com/activecontentwizard/ (Active Content Wizard is
>> > another name for Guided Help).
>> >
>> > Thanks,
>> > James Finnigan - MS
>> >
>> > Bigbruva wrote:
>> >> Hi Maurice thanks for the heads up on this...
>> >>
>> >> Nice looking tool but I have found a number of problems with it in my
>> >> initial testing:
>> >>
>> >> 1) It failed on one of my test PC's at the MSRT Welcome screen it just
>> >> fails
>> >> to find the Next button!
>> >> 2) It does not offer the Step-By-Step approach that is shown in the
>> >> online
>> >> help, is there a switch? I am missing something?
>> >> 3) As soon as the scan completes the Guided Help closes the one of the
>> >> most
>> >> important parts of the tool...The RESULTS! This would be fine if the
>> >> final
>> >> window reflected these results but it does not so you have to be
>> >> watching
>> >> very closely or you will miss the outcome of the scan...this is just
>> >> MAD.
>> >>
>> >> I really like MSRT which really isn't that hard to run (even for my
>> >> Granny!)
>> >> and even though this wrapper tool does look really cool, I can't help
>> >> wishing the extra effort had gone into extending the number of virus
>> >> patterns MSRT detects!
>> >> I'll keep testing to see if I can figure out what is causing the
>> >> Helper
>> >> to
>> >> fail, I'll post if I find it.
>> >>
>> >> BB
>> >>
>> >> PS On a side note it also fails on Vista, but I guess that is to be
>> >> expected!
>> >>
>> >>
>> >> FYI note
>> >>
>> >> MS has added a handy guided help tool that will guide a pc user, in a
>> >> step-by-step approach, in obtaining and running the Malicious Software
>> >> Removal Tool. It is very simple to use and follow. There are no
>> >> obscure
>> >> command lines to type in.
>> >> Simply follow the onscreen directions. Guided Help will download the
>> >> tool.
>> >> All the choices will be presented to you. They are:
>> >>
>> >> a) Quick scan. Scans areas most likely to contain malicious software.
>> >>
>> >> b) Full scan. Scans the entire system.
>> >>
>> >> c) Customized scan. Allows scanning a specific folder.
>> >>
>> >> One downloads the guided help module. Saves it to disk. Then you run
>> >> the
>> >> saved exe file, which then opens a new window with guided help.
>> >>
>> >> A results screen is displayed at program end.
>> >>
>> >> The tool may be used on systems running Windows 2000, Win XP, and
>> >> Windows
>> >> Server 2003.
>> >>
>> >> Keep in mind this tool only scans for a specified list of "malicious
>> >> software". The list is contained in MS KB 890830.
>> >>
>> >> This tool is not a substitute for full-blown antivirus or anti-malware
>> >> programs.
>> >>
>> >> I ran it a few days ago & let it run overnight. I found it very easy
>> >> to
>> >> use.
>> >>
>> >> See http://support.microsoft.com/kb/890830/
>> >>
>> >> The article has the link to download the Guided Help module, as well
>> >> as
>> >> an
>> >> FAQ, and the list of "nasties" it looks for. The list is typically
>> >> updated
>> >> each month.
>> >>
>> >> --
>> >> Maurice N
>> >> MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
>> >> -----
>> >
>
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