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Posted by =?Utf-8?B?Q2x1ZWxlc3MgYmxvbmRl on November 11, 2006, 1:50 pm
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I have also now installed from www.javacoolsoftware.com/sbdownload, their
spyware detection. I emailed PC Security Shield whom I purchased the Shield
Anti Virus from and told them that I had been told to remove their programme
and my security has now been compromised. They emailed back and said that I
have a spyware infection on my machine.. The Shield Pro protects against
virus and hackers through the firewall but does not address the spyware
issue. They then gave me a link to their partner company Stopzilla and would
give me a free 15 day trial of their anti spyware software! I have emailed
them back telling them I don't want their free trial, just my money back but
I'm sure I'll have a fight on my hands (I've only had it for 2 weeks). Thank
you again for all your help, I'm finding it all it bit mind blowing to be
honest and no doubt I will have to take it to an expert soon. Can anyone
tell me if I have now installed these spyware programmes but I haven't done a
clean up of my system (I'm not mentally capable of that!) is this a matter of
urgency for me to get my laptop off to have someone look at it. As I said
before if it is just a case of ads popping up I can put up with that for a
while but I don't want there to be a security issue with people hacking into
my computer etc. I'm so sorry I keep asking questions but I just want to be
sure of what I have to do now.
"Clueless blonde" wrote:
> The main thing that worries me is the possibility of my personal details
> being hacked into and identity theft. I could put up with the ads if they
> were not harmful though they are annoying. I have just downloaded the Avira
> anti virus though it's not as easy to use as others as I can't work out how
> to do a full system scan. I have also just updated to latest version of Java
> so I'm working through the easier bits of all your previous instructions
> which has taken up most of the day! In idiot speak, what are the basics I
> should install - I have Avira anti virus, windows firewall, spybot,
> superantispyware, ad-aware personal already installed, is there anything else?
>
> "Charlie Tame" wrote:
>
> > You haven't exactly been stupid, it looks like a reputable site, even
> > including a privacy policy which when missing is often a clue.
> >
> > There are 3 issues you need to learn about. Viruses are malicious programs
> > designed to propagate or "Spread" themselves. Sometimes they carry other
> > things and do damage but the main function is to spread. Sometimes they are
> > combined with what's called a Trojan (Horse) program as a payload.
> >
> > Trojans do not usually have any automated propagation, instead they are
> > "Planted" by someone with access to your machine or by persuading you to
> > download them from a website or maybe as an email attachment or some instant
> > messenger. Trojans have some motive such as collecting your passwords and
> > sending them to a remote operator, or perhaps they give the remote user some
> > control over your machine.
> >
> > Although some bad software is a combination of the two, you see that they
> > are not the same. Anti Virus may not protect you from Trojans and Anti
> > Trojan will not protect you from virus. A firewall will most definitely NOT
> > stop you getting infected by these things, but it may be useful in
> > preventing them from communicating with a remote operator or possibly
> > prevent some viruses from spreading. The most useful aspect of a software
> > firewall is that it can be set to warn you if something on your PC is trying
> > to connect to a remote operator so in the case of a password stealing Trojan
> > for example it might save your info although it will not get rid of the
> > Trojan.
> >
> > The third nuisance is spyware / adware which is a commercial product
> > designed usually to monitor your activity and bombard you with ads they
> > think you will be interested in. For example if you visit Ford and Chevrolet
> > dealer websites they might send you car ads. I should ad that is only an
> > example, reputable companies like Ford and Chevy would steer clear of this
> > crap. This kind of software behaves a lot like a Trojan in that it is often
> > hidden in something else and can send information to other places. More
> > "Legitimate" versions may be used to "Pay" for free software but again you
> > would be asked to install those versions.
> >
> > No matter how much "Protection" you apply in the form of software you can
> > still get caught by new versions of these things, so your best protection
> > will always be your knowledge. Some of these things can be installed by
> > "Exploiting" vulnerabilities in the operating system or some other software
> > so it is important to have the latest updates always installed.
> >
> >
> >
> > > Oh my God, this is worse than I thought. I paid and downloaded from
> > > pcsecurityshield.com from a recommendation on another site for their value
> > > for money and ease of use (one of these comparison sites). My Norton Anti
> > > Virus etc had just run out and I was trying to find a cheaper version. If
> > > I
> > > remove these from my system I am going to have nothing protecting the
> > > system
> > > so do you recommend I have a back up ready to install when I remove the
> > > Shield. Going from what you have all said The Shield is not protecting me
> > > then but instead threatening me. I can't believe I've been so stupid.
> > >
> > > "Panda_man" wrote:
> > >
> > >> "Clueless blonde" wrote:
> > >>
> > >> > I stupidly dowloaded Drive Cleaner which popped up on my computer
> > >> > today. I
> > >> > am absolutely clueless when it comes to computers and need to know what
> > >> > to do
> > >> > next. I have the Shield Anti Virus and Firewall already installed
> > >>
> > >> ...
> > >>
> > >> > I just paid out for
> > >> > Shield anti virus 2 weeks ago which I thought would have protected me
> > >>
> > >> ...
> > >>
> > >> >What do you experts think? Please please help me!!!
> > >>
> > >>
> > >> Who did you pay for this pest *Shield Anti Virus* ?
> > >> Start by removing all of them from Add/Remove programs
> > >>
> > >> Then -> click here http://pandaman.my.contact.bg/Gen_MRI.htm
> > >>
> > >> --
> > >> Panda_man
> > >> Silver level Contributor
> >
> >
> >
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