|
Posted by Pentium on March 4, 2007, 7:22 pm
If you were Registered and logged in, you could reply and use other advanced thread options
reinstall it back and using a jump-drive, copy back his files once you've
reestablished the OS. - instead of "slaving", you could also just unhook
your CD drive and put his drive there to copy, saving you the trouble of
"jumpers".
> Operating System "Windows XP"
>
> In my neighbourhood there is a young boy (son of a lone parent), his
> mother is not computer literate. The boy has been running his computer on
> line without Virus protection. The boy's older friend recommended that
> Grisoft's free version of AVG-Antivirus be installed on the machine. On
> the first scan a number of viruses were found and the machine rebooted and
> now continually reboots when Window's XP splash screen appears. It is not
> possible to get into "Safe Mode", pressing F8 during the boot-up sequence
> enables the "Options" screen to appear but when any of the options are
> selected the computer shuts down and reboots. This problem only appeared
> after the Anti-Virus programme was installed.
>
> At this point I was asked "what could be done?", I am aware that the
> whole system could be re-installed including reformatting the HD (using
> Windows XP installation CD). However, I have been told there are
> photographs which the boy would like to salvage. Is there any way this
> computer can now be cleaned without re-installing the system data?
>
> Derek
>
| 
XML site map