|
Posted by Steve Winograd [MVP] on August 8, 2005, 12:10 am
If you were Registered and logged in, you could reply and use other advanced thread options
hierro77@hotmail.com wrote:
>I've been having this problem for 2 weeks already. I can't access
>www.google.com or log into my hotmail on my laptop at home. The
>operations timed out. All other computers have no problems, including
>the desktop accessible the same router at home. Certain other random
>sites are inaccessible too.
>
>I tried pinging www.google.com (which resolves to www.l.google.com at
>66.102.7.147) and it failed. Then I tried pinging google.com
>(216.239.57.99), and it worked.
>
>I've read that it could be the QHost trojan, but i ran Symantec's
>cleaning tool and it said none detected. I've also scanned with Spybot,
>Ad-aware, and AVG Anti-Virus, but all were ok. I have ZoneAlarm running
>all the time.
>
>It fails on both IE and firefox.
>
>Any clues?
The problem could be caused Hosts file entries made by a virus or
Trojan. To edit the file, enter this command in the Start | Run box,
making sure to include the "." at the end of the command:
notepad %Windir%\System32\Drivers\Etc\Hosts.
If you find lines with the names of the sites that you can't access,
delete those lines, save the file, and try again.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)
Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
| 
XML site map