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Posted by RJK on December 13, 2006, 8:56 am
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Condensed story follows, (something I'm not very good at - as you all
know!) :-
11th Dec. Spent time at customers house resolving eldest sons' (17 yrs. old)
Laptop wi-fi connection problems. (Linksys WAG354G ADSL/2+ connected to
fathers business PC with rj45/LAN lead ... ! ). ...feeds web via wi-fi to
eledest sons laptop. Whilst there, installed newer version 7.5 of AVG free
onto eldest sons laptop.
12th Dec. Phone plea for help arrived from customers wife "D****." She'd
been out shopping and returned to find that son had been having problems
connecting, (suspect that just Laptop and/or adsl modem/router needed
rebooting), and she stumbled in on the eldest son who was sat in front of
Dads' office PC !
...which would now, also, not connect to the web. I arrived and found that
ADLS modem DSL UK settings had been changed, I put that right and Dads' PC
is ok, visible relief from D***** whose husband was in bed with a cold or
flu i.e. hubby wasn't going to get up to find that his Office PC settings
had again been upset and hence murder his eldest son ....again ! :-) ALSO
noticed that the new AVG's real-time scanner, (on eledest sons' laptop), had
been switched off and in the AVG main software interface - all had been
greyed out - i.e. I couldn't switch on the real-time scanner.
Burnt c:\av-cls from "dads" office PC to cd-r | copied onto laptop hd |
booted it into safe-mode | started the Sophos a/v sweep | left explicit
instructions for "eldest son" on how to continue. (c:\av-cls from "dad's"
PC several weeks old but, I thought 'better than nothing' AND that
guestimated 20 minute visit that turns into 2+ hours, and is now threatening
to take even longer and now simply HAS to somehow be curtailed ! and
finalised 'cause I WANT TO GO HOME !!!! ).
13th Dec. ...just phoned D***** to ask how things went, c:\av-cls found a
virus and dealt with it, and ..."eldest son" was 'currently' ...(sorry
about the tenses there), ...eldest son was currently downloading a 'AVG
free' again ! ...PHEW !!!
...so BiiiiiiiiiiiiiiiiG THANKS to David H. Lipman. ..and of course to
Sophos / McaFee / Trend Micro and Kaspersky for their cls's
regards, Richard
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