help, can't uninstal Norton Pers FW 2002

help, can't uninstal Norton Pers FW 2002

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Subject Author Date
help, can't uninstal Norton Pers FW 2002 Bluefox 12-09-2004
Posted by Bluefox on December 9, 2004, 7:55 pm
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Hello,
hopefully someone can help me...
The uninstall freezes. I have tried to install a new copy over the existing
program but this doesn't work. I would like to remove the whole personal
firewall. What can I do...???




Posted by Andrew Rossmann on December 9, 2004, 4:28 pm
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[This followup was posted to comp.security.firewalls and a copy was sent
to the cited author.]

> Hello,
> hopefully someone can help me...
> The uninstall freezes. I have tried to install a new copy over the existing
> program but this doesn't work. I would like to remove the whole personal
> firewall. What can I do...???

Go to www.symantec.com, click on support, click on personal, pick
Norton Personal Firewall, pick other version, pick knowledge base for
FW2002. Type in Uninstall in the search.

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If there is a no_junk in my address, please REMOVE it before replying!
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http://home.att.net/~andyross


Posted by Wolfgang Kueter on December 9, 2004, 10:28 pm
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Bluefox wrote:

> Hello,
> hopefully someone can help me...
> The uninstall freezes. I have tried to install a new copy over the
> existing program but this doesn't work. I would like to remove the whole
> personal firewall. What can I do...???

Sue Symantec

Wolfgang


Posted by E. on December 10, 2004, 1:37 am
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Bluefox wrote:
> Hello,
> hopefully someone can help me...
> The uninstall freezes. I have tried to install a new copy over the existing
> program but this doesn't work. I would like to remove the whole personal
> firewall. What can I do...???

Go to symantec.com and search for rnis.exe
E.


Posted by Tony Weiss \(Symantec\) on January 21, 2005, 2:10 am
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> The uninstall freezes. I have tried to install a new copy over the
existing
> program but this doesn't work. I would like to remove the whole personal
> firewall. What can I do...???

Here is a link to the removal tool for NPF 2002:
http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/docid/2001081527580666

If you need anymore help, let me know. Thanks!

Tony Weiss
Symantec




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