Norton Internet Security doesnt find correct profile

Norton Internet Security doesnt find correct profile

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Subject Author Date
Norton Internet Security doesnt find correct profile home_sdp-1 01-27-2005
Posted by on January 27, 2005, 1:37 pm
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I am having a strange problem with NIS where it will not find my
wireless network. When I access my personal firewall configuration it
will show that the default profile is (active) but it does not have any
programs listed under program control, no trusted networks, and no
trusted computers etc. With the default profile active I cannot browse
the internet or get email unless I disable NIS. If I click on the
wireless networks icon in the system tray and search for my network, it
does not find it.

However, if I right click the icon and select repair it will find the
network (strength excellent - it is only 2 feet from wireless router).
Then NIS will show that the HOME profile is (active), all my programs,
trusted networks, computers etc. are listed and working. However, after
a period of inactivity, the profile returns to default (active) and the
wireless conection is lost.

This is my desktop computer and should always be using the HOME profile
but for some reason it doesnt. The knowledge database on symantic.com
refers to a "network detector alert" from which you can assign a
network connection to a particular profile. However, I never seem to
get this alert and therefore cannot access these options. Is there
another method to tell NIS which profile to use? or is there away to
delete the other profiles so that the HOME profile is always used?

I appreciate any assistance with this issue. BTW, NIS 2005 on a Dell
2.4 Ghz running XP SP2. All windows updates and liveupdates have been
installed and are up to date. DSL internet with 2wire router, linksys
wireless G PC card.

Thanks, Steve



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