Newbie queries Norton Internet Security 2004 automatic connection

Newbie queries Norton Internet Security 2004 automatic connection

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Subject Author Date
Newbie queries Norton Internet Security 2004 automatic connection Liz D 08-01-2004
Posted by Liz D on August 1, 2004, 1:36 pm
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I have recently purchased and installed Norton Internet Security 2004.
I was previously using Zone Alarm but had no anti-virus software and
thought it was time I got better protected, so thought that a combined
package would cause me less administrative hassle. I am running
Windows 98.

I have disabled the Automatic Live Update but something in the
programs that it sets running on my PC keeps trying to dial out to the
internet. No matter how many times I hit "Cancel" on the dial-up
connecion box, it keeps coming back up. Eventually I let it connect
but I couldn't see where it was trying to get to. After downloading
about 200-300k over the connection, it stopped and I could disconnect
without it complaining. I have had to do this about 2-3 times over the
past couple of days. And no, this is not coming from any spyware - I
have Ad-Aware & Spy Bot and neither found anything to complain about.
I think it may be coming from some component called ccApp which is run
on startup.

I have disabled everything I can find in the configuration options
that is called "Automatic" and removed the (disabled) Live Update task
from the scheduler.

Since installing the product, I seem to be constantly at its demand
and it's taking over my life and my PC. I thought it was supposed to
make my life easier?

Any advice gratefully received.

TIA

Liz D


Posted by !:?) on August 1, 2004, 9:31 pm
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Hi Liz,

It may be when you first install it you want to do a Update for NIS and NAV.
But most likely it is your Registration and it does the Live Update
anyway as part of the registration process.
You should have a checkbox to stop it from registering.

Also I'm not that up on NIS 2004 as I have NIS 1.0 but you should put a
Block All TCP/UDP Rule either direction at the end of your Rules List
when you are not using Rules Assistant.
And when you are using RA you should set that Rule to Ignore but still
to Log.

Sometimes UDP's drop through the Rules List and the Log doesn't always
show if they were Blocked or Allowed.
NIS is AtGuard and that was a Must Rule but NIS tells you the same thing
in the Help Files but in so many words and you really got to dig to find it.

Look under "Rules Assistant", "Unused port blocking" and "Implicit
Block" in the Help Files.

Not sure if they changed that for your Version of NIS but you might want
to check on it anyway.
Think it was stupid of them not to include that up front.
BTW I like my NIS 1.0 and have no intention of changing it.

It's a good Rules Base Program where you have an App Based before I believe.

Kevin


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