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Posted by on April 18, 2005, 5:41 pm
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Chris White wrote:
> I have an Internet connection problem. My broadband connection
> randomly drops, and requires a reboot to reconnect. After it's
> dropped, the PC won't close down cleanly - it hangs with a message
'
> Windows 98 is shutting down'.
>
> Here are some more details:
>
> I run Windows 98SE. The PC itself is by MESH, with a 900MHz processor
> & 128Mb of RAM.
> My ISP is BT Yahoo broadband.
> I connect via an Alcatel speedtouch 330 external modem. When the
> connection drops, both the green lights on the modem go out.
> The chipset on my motherboard is VIA Apollo KT133.
> I regularly run EZ Antivrus software, Lavasoft Ad-aware & Spybot -
> search & destroy, none of which are showing anything significant -
no
> viruses & just a small collection of tracker type cookies. I
regularly
> update all of this software.
> When I connect to the internet, then even without a browser open, if
I
> monitor the status of the connection, I see data sent going up
> regularly at about 110 bytes per second or 1KBPS.
> Just prior to this problem arriving, I had my PC rebuilt because it
> was crashing randomly & with increasing frequency - it's 4.5 years
> old. The guy who rebuilt it updated various drivers, including those
> for the chipset, to version 4.35 of VIA integrated 4 in 1 drivers. He
> also replaced an old CD ROM drive with a nice new LG super multi-DVD
> drive.
>
> Here's what I've done so far:
>
> Scanned Google groups for clues. The closest I've found is a problem
> like mine, but on XP, where randomly dropping the connection is
caused
> by a virus (Blaster type, I think). I can find no viruses.
> Checked all the physical connections from the wall socket to the PC,
> including switching to use a different USB socket.
> Contacting the BT Yahoo helpline confirmed there was no problem with
> the line. However they did think it was caused by a motherboard
> problem.
> At this point I remembered the chipset upgrade & reset it back to the
> original version (VIA 4 in 1 V4.24).
> All of the above didn't seem to help. It was still crashing at
> anything from immediately after the connection was made up to a
couple
> of hours.
> A friend lent me an identical Alcatel modem. When I connected this &
> rebooted, it went through its detection of new hardware routine,
which
> surprised me. It also asked for the location of 3 files, so I found
> some on c:\windows & directed it there. It now stays connected for up
> to 12 hours at a time. Coincidence?
>
> I've now reached the extent of my limited technical knowledge. I'd be
> very grateful if anyone has any suggestions.
I have the same problem on a windows xp and I'll be watching this
thread with curiosity. My computer seems to drop the connection
reliably when I watch a movie with media player classic (usually an
avi). What happens then is that both the firewall and the connection
icon in the tasktray freeze and I can't shut them down or disconnect
from the net to reconnect, and I have to reboot, and more often than
not, if not always, it doesn't shut down easily but hangs indefinitely
at "saving your settings/shutting down" and I'd have to shut it down
manually with the button. My ADSL modem is a usb one too.
Any idea what this could be?
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