AVG Anti-Virus Information

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Subject Author Date
AVG Anti-Virus Information John 12-18-2009
Posted by John on December 18, 2009, 11:18 am
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I have installed the free copy of AVG on my computer. I also have
Malwarebytes. I would prefer answers from someone who is presently using
this service, or has used it, and why you opted out of it.
Question: 1. Will this be sufficient protection? and 2. If I subscribe
to AVG's full blown program with phone support, how responsive are they
in waiting time to speak to someone? 3. Will the tech. support speak
clear U.S. English with no foreign accent?
Thank you for any enlighting information you may provide.

Posted by Victek on December 18, 2009, 11:50 am
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> I have installed the free copy of AVG on my computer. I also have
> Malwarebytes. I would prefer answers from someone who is presently using
> this service, or has used it, and why you opted out of it.
> Question: 1. Will this be sufficient protection? and 2. If I subscribe to
> AVG's full blown program with phone support, how responsive are they in
> waiting time to speak to someone? 3. Will the tech. support speak clear
> U.S. English with no foreign accent?
> Thank you for any enlighting information you may provide.
.
I've seen Fee AVG v8.X on the computers of many customers. FWIW it doesn't
seem able to either prevent or remove serious malware. It's not uncommon
for malware to infect the system and actually completely delete AVG - all
the files are gone from the program folder. Unfortunately I can't put this
into context - I don't know how likely other AVs are to being bypassed and
destroyed this way. It's possible that the new Free AVG 9.0 is better in
this regard, but it hasn't been around long enough for me to have an opinion
yet. I can't comment on the paid version or the phone support, sorry.

My recommendation for a freeware security setup is Avast 5.0 (still beta,
but stable and very close to "final") or Panda Cloud AV, PC Tools Firewall
Plus, and Prevx 3.0 (free in scan/detection only mode). For additional
protection "on demand" definitely MBAM and also SuperAntiSpyware.


Posted by Dave Cohen on December 18, 2009, 12:44 pm
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Victek wrote:
>> I have installed the free copy of AVG on my computer. I also have
>> Malwarebytes. I would prefer answers from someone who is presently
>> using this service, or has used it, and why you opted out of it.
>> Question: 1. Will this be sufficient protection? and 2. If I subscribe
>> to AVG's full blown program with phone support, how responsive are
>> they in waiting time to speak to someone? 3. Will the tech. support
>> speak clear U.S. English with no foreign accent?
>> Thank you for any enlighting information you may provide.
> .
> I've seen Fee AVG v8.X on the computers of many customers. FWIW it
> doesn't seem able to either prevent or remove serious malware. It's not
> uncommon for malware to infect the system and actually completely delete
> AVG - all the files are gone from the program folder. Unfortunately I
> can't put this into context - I don't know how likely other AVs are to
> being bypassed and destroyed this way. It's possible that the new Free
> AVG 9.0 is better in this regard, but it hasn't been around long enough
> for me to have an opinion yet. I can't comment on the paid version or
> the phone support, sorry.
>
> My recommendation for a freeware security setup is Avast 5.0 (still
> beta, but stable and very close to "final") or Panda Cloud AV, PC Tools
> Firewall Plus, and Prevx 3.0 (free in scan/detection only mode). For
> additional protection "on demand" definitely MBAM and also
> SuperAntiSpyware.

Rather than rely on AV software alone, why not either invest in an
imaging program (quite low cost) or do a google search for a free
program. Now you are protected not only against malware (which in many
years of computing I've only ever seen once and that one seemed
harmless), but you also have protection against a hardware failure, rare
these days but does happen.
I do use Avira which is unobtrusive and run malwarebytes from time to time.

Posted by ASCII on December 18, 2009, 3:42 pm
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John wrote:
>I have installed the free copy of AVG on my computer. I also have
>Malwarebytes. I would prefer answers from someone who is presently using
>this service, or has used it, and why you opted out of it.

I once evaluated MBAM and still do occasionally,
opted out because I don't prefer any extra load on the system.

>Question: 1. Will this be sufficient protection?

In the absence of common safe hex - NO

>and 2. If I subscribe
>to AVG's full blown program with phone support, how responsive are they
>in waiting time to speak to someone? 3. Will the tech. support speak
>clear U.S. English with no foreign accent?

Can't say about AVG,
but with MBAM you might get an East Tennessee, Tri-City accent.

>Thank you for any enlighting information you may provide.

Go read the safe hex guideline in Dave's sigfile.

Posted by Larry on December 18, 2009, 4:59 pm
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I have installed the free copy of AVG on my computer. I also have
Malwarebytes. I would prefer answers from someone who is presently using
this service, or has used it, and why you opted out of it.
Question: 1. Will this be sufficient protection? and 2. If I subscribe
to AVG's full blown program with phone support, how responsive are they
in waiting time to speak to someone? 3. Will the tech. support speak
clear U.S. English with no foreign accent?
Thank you for any enlighting information you may provide.

***

IMHO, AVG free is adequate for your needs. I've used AVG Free for years with
no issues. They do have a support forum for users.
http://forums.avg.com/ww-en/avg-free-forum

AVG 9 Free has both antivirus & antispyware protection
http://free.avg.com/au-en/homepage - for info

Malware Bytes is good and you could download something like Super
Antispyware if you wanted another one.
http://www.superantispyware.com/

Cheers,
Larry



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