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Microsoft Antivirus Discussions - Anti-virus discussions related to Microsoft products
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Posted by malpert on October 21, 2006, 7:24 am
If you were Registered and logged in, you could reply and use other advanced thread options
firefox and internet explorer wont run. i seet them in task manager but
dont run
here is what hijackthis reports.. any ideas? thanks so much.. send copy
please of answer to alpert@mail.com
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Logfile of HijackThis v1.99.1
Scan saved at 7:07:31 AM, on 10/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
D:\Program Files\Common Files\AOL\TopSpeed.0\aoltsmon.exe
D:\Program Files\Common
Files\AOL02883131\ee\services\safetyCore\ver2_5_4_1\aolavupd.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
D:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
d:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
D:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\Dantz\RETROS~2\retrorun.exe
D:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
D:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\wanmpsvc.exe
D:\Program Files\Wireless-G USB Network Adapter\WLService.exe
D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
D:\Program Files\XION\wrapper.exe
D:\WINDOWS\system32\fxssvc.exe
D:\WINDOWS\system32\java.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\rundll32.exe
D:\Program Files\Samsung\FW LiveUpdate\Liveupdate.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\mcafee.com\agent\McAgent.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\America Online 9.0\waol.exe
D:\Program Files\Wireless-G USB Network Adapter\WUSB54G.exe
D:\Program Files\America Online 9.0\shellmon.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Common Files\AOL02883131\ee\aolsoftware.exe
D:\Program Files\Common Files\AOL02883131\ee\aolsoftware.exe
d:\program files\common
files\aol02883131\ee\services\safetyCore\ver2_5_4_1\AOLSP
Scheduler.exe
D:\Program Files\Messenger\msmsgs.exe
C:\palm\olremind.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\palm\olremind.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\palm\olremind.exe
D:\Program Files\Mozilla Firefox\firefox.exe
C:\DOWNLOAD\hijackthis\hijackthis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=55245&clcid=
F2 - REG:system.ini: UserInit=D:\WINDOWS\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class -
- C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - - (no
file)
O2 - BHO: (no name) - -
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - -
D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: IeCaptureBho Object -
- D:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Google Toolbar Helper -
- d:\program
files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class -
- C:\Program Files\Adobe\Acrobat
6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - - (no
file)
O3 - Toolbar: AOL Toolbar - -
(no file)
O3 - Toolbar: McAfee VirusScan -
- d:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Adobe PDF - -
C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - -
d:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Name of App] D:\Program Files\Samsung\FW
LiveUpdate\Liveupdate.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\msconfig.exe /auto
O4 - HKLM\..\Run: [MPFEXE] D:\Program Files\mcafee.com\personal
firewall\MPfTray.exe
O4 - HKLM\..\Run: [MCUpdateExe]
D:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [EmailScan] D:\Program
Files\mcafee.com\antivirus\mcvsescn.exe
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
/STARTUP
O4 - HKLM\..\Run: [MCAgentExe] d:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - HKCU\..\Run: [AOL Fast Start] "D:\Program Files\America Online
9.0\AOL.EXE" -b
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AIM Search - res://D:\Program Files\AIM
Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &eBay Search - res://D:\Program
Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - -
D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
- D:\Program
Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - -
C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - -
D:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - -
%windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
- %windir%\Network
Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - -
D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
- D:\Program
Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: (iPIX ActiveX
Control) - http://www.ipix.com/download/ipixx.cab O16 - DPF: (Musicnotes Viewer) -
http://www.musicnotes.com/download/mnviewer.cab O16 - DPF: (MessengerStatsClient
Class) -
http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab O16 - DPF: (Windows Genuine
Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: (SAXFile FileUpload
ActiveX Control) - http://www.winkflash.com/photo/loaders/SAXFile.cab O16 - DPF: (Microsoft Data
Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: (YInstStarter Class)
-
http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab O16 - DPF: (Cacher Class) -
http://www.sarasotamls.com/XMLSearch/XMLCache.CAB O16 - DPF: (Pixami Image Editor
Control) - http://www.photoworks.com/pixami/BPImageEditor.cab O16 - DPF: (SysData Class) -
http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab O16 - DPF: (EPUImageControl
Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab O16 - DPF: (McAfee.com Operating
System Class) -
http://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: (MSN Photo Upload
Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab O16 - DPF: (ICQVideoControl
Class) - http://xtraz.icq.com/xtraz/activex/ICQVideoControl.cab O16 - DPF: (MSN Money Charting)
- http://fdl.msn.com/public/investor/v13/invinstl.exe O16 - DPF: (WSDownloader
Control) - http://www.webshots.com/samplers/WSDownloader.ocx O16 - DPF: (Install Class) -
http://updates.lifescapeinc.com/installers/pinstall/pinstall.cab O16 - DPF: (MUWebControl Class)
-
http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1143567578874
O16 - DPF: (Ofoto Upload Manager
Class) -
http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab O16 - DPF: (HouseCall Control) -
http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab O16 - DPF: (MessengerStatsClient
Class) -
http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab O16 - DPF: (Webshots Photo
Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB O16 - DPF:
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab O16 - DPF: (ZoneIntro Class) -
http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab O16 - DPF: (DwnldGroupMgr Class)
-
http://download.av.aol.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O16 - DPF: (FotkiUploader
Control) - http://images.fotki.com/activex/FotkiUploader.cab O16 - DPF: (Pixami Drag/Drop
Upload UI Control) -
http://www.photoworks.com/pixami/DragDropUploader.cab O16 - DPF: (Photodex Presenter
AX control) - http://www.photodex.com/pxplay.cab O16 - DPF: (Secure Delivery) -
http://www.gamespot.com/KDX22/download/kdx.cab O16 - DPF: (WABControl Class) -
https://www.linkedin.com/cab/wabctrl.cab
O18 - Protocol: msnim - -
"D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: D:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: bestreak - - (no file)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online -
D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America
Online, Inc - D:\Program Files\Common
Files\AOL\TopSpeed.0\aoltsmon.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - AOL LLC -
D:\Program Files\Common
Files\AOL02883131\ee\services\safetyCore\ver2_5_4_1\aolavupd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG6 Service (AvgServ) - Unknown owner -
c:\PROGRA~1\Grisoft\AVG6\avgserv.exe (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother
Industries Ltd - D:\WINDOWS\System32\brsvc01a.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd -
D:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision
Corporation - D:\Program Files\Common
Files\InstallShield\Driver\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - D:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. -
D:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) -
Networks Associates Technology, Inc -
D:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) -
Networks Associates Technology, Inc -
d:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee
Corporation - D:\Program Files\mcafee.com\personal
firewall\MPFService.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) -
Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~2\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) -
Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~2\retrorun.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development
Corporation - D:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development
Corporation - D:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) -
TuneUp Software GmbH - C:\Program Files\TuneUp Utilities
2004\WinStylerThemeSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) -
America Online, Inc. - D:\WINDOWS\wanmpsvc.exe
O23 - Service: WUSB54GSVC - Unknown owner - D:\Program Files\Wireless-G
USB Network Adapter\WLService.exe" "WUSB54G.exe (file missing)
O23 - Service: X10 Device Network Service (x10nets) - X10 -
D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
O23 - Service: XION Application (XION Wrapper) - Unknown owner -
D:\Program Files\XION\wrapper.exe" -s wrapper.conf (file missing)
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Posted by Malke on October 21, 2006, 9:56 am
If you were Registered and logged in, you could reply and use other advanced thread options
malpert wrote:
> firefox and internet explorer wont run. i seet them in task manager
> but dont run
>
> here is what hijackthis reports.. any ideas? thanks so much.. send
(snip HJT log)
We ask that you not post HijackThis logs in the MS newsgroups. Analyzing
HJT logs takes a great deal of time and expertise and you will not get
the help you need here. Instead, register at one of the following
forums (listed in no particular order) and post your log there.
http://www.atribune.org/forums/index.php?showforum=9 http://aumha.net/viewforum.php?f=30 http://www.bleepingcomputer.com/forums/forum22.html http://castlecops.com/forum67.html http://www.dslreports.com/forum/cleanup http://www.cybertechhelp.com/forums/forumdisplay.php?f=25 http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html http://gladiator-antivirus.com/forum/index.php?showforum=170 http://forums.subratam.org/index.php?showforum=7 http://spywarewarrior.com/viewforum.php?f=5 http://forums.techguy.org/54-security/ http://forums.tomcoyote.org/
I don't know what other malware removal methods you've used, so please
review these procedures:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
If you didn't follow something similar, please go through the steps
systematically, doing all the preparatory/finishing work and following
instructions to do all scans in Safe Mode.
I'm sorry, but there is no free email support. Asked here, answered
here. This is Usenet.
About Usenet:
http://en.wikipedia.org/wiki/Usenet http://groups.google.com/support/bin/static.py?page=basics.html - Basics
of Usenet
http://www.elephantboycomputers.com/page2.html#Usenet - a brief
explanation of newsgroups
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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