experience with Lorex or Strategic Vista CCTV remote connectivity prob.

experience with Lorex or Strategic Vista CCTV remote connectivity prob.

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experience with Lorex or Strategic Vista CCTV remote connectivity prob. Mark 10-15-2006
Posted by Mark on October 15, 2006, 9:16 am
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I have a Lorex(Straegic VIsta) CCTV system, DVR,8 cams. It records
well, and is supposed to be acccessable on line from a remote location
with their netviewer software. This option only works about 10% of the
time. Not good when you need to check in on things. I use DSL with a
dynamic IP and 2 different DDNS sevices and a linksys router.
Lorex can't help. Anyone else have this connectivity problem? Mark


Posted by Roland Moore on October 15, 2006, 2:00 pm
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It sounds like you are having netwok issues, not necessarily CCTV issues.
You are doing this by naming convention and not static IP address? What is
your average ping time when the trouble happens? If you get more than 250ms
you are going to have problems with video. Did you try to trace route the
problem? Did you see if there is a QoS set in the router that is choking
you? My solution would be two fold. One see if you can get it to work inside
a simple network with a static IP. If that works odds are its not the CCTV
gear. If you can try it outside the network using only a static IP. If that
works see if you can put it (temporarily) somewhere with fat pipes to test
it. If that works look to your ISP etc. It doesn't sound like you have CCTV
issues but not enough reliable upstream bandwidth. I have to pay commercial
rates to get a static IP at my residence. There is no way to cheap out with
CCTV and get it to work that I have found. If your too cheap to go the
static IP way find a young gamer in your area with a similar ISP set up and
tell him you want to install a gaming server (like Quake or Unreal - instead
of a CCTV system) with a dynamic IP. Guys that run gaming servers face the
same issues as CCTV systems as far as networks go. He might be able to pull
some strings to get your bandwidth issue resolved within your budget.

>I have a Lorex(Straegic VIsta) CCTV system, DVR,8 cams. It records
> well, and is supposed to be acccessable on line from a remote location
> with their netviewer software. This option only works about 10% of the
> time. Not good when you need to check in on things. I use DSL with a
> dynamic IP and 2 different DDNS sevices and a linksys router.
> Lorex can't help. Anyone else have this connectivity problem? Mark
>



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