Why multiple websites??

Why multiple websites??
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Why multiple websites?? Frank Olson 12-08-2005
Posted by Frank Olson on December 8, 2005, 9:14 am
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Why would an online dealer who is supposedly committed to customer
service offer multiple web sites from which to shop? Could it be that
the Better Business Bureau has a couple of his companies "on radar"? I
mean, really!!

The BBB states that Bass Home Electronics and Bass Burglar Alarms have
"unsatisfactory records" when it comes to dealing with customer
complaints. Now he's trying to "fly" two new companies "under their
radar": "Home Automation US" (home-automation.us.com) and "Security
Alarm Systems" (security-alarm-systems.com). It's no wonder he has to
move to new and bigger digs. I'd hate to be the accountant to try and
"muddle through" his tax returns.

Posted by Crash Gordon on December 8, 2005, 9:36 am
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Many companies have mulitple websites to increase traffic. There's a least
one other big alarmco web that travels under two names (cant remember them
at the moment)...and they're not Robert's.


| Why would an online dealer who is supposedly committed to customer
| service offer multiple web sites from which to shop? Could it be that
| the Better Business Bureau has a couple of his companies "on radar"? I
| mean, really!!
|
| The BBB states that Bass Home Electronics and Bass Burglar Alarms have
| "unsatisfactory records" when it comes to dealing with customer
| complaints. Now he's trying to "fly" two new companies "under their
| radar": "Home Automation US" (home-automation.us.com) and "Security
| Alarm Systems" (security-alarm-systems.com). It's no wonder he has to
| move to new and bigger digs. I'd hate to be the accountant to try and
| "muddle through" his tax returns.



Posted by Frank Olson on December 8, 2005, 11:02 am
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Crash Gordon wrote:
> Many companies have mulitple websites to increase traffic. There's a least
> one other big alarmco web that travels under two names (cant remember them
> at the moment)...and they're not Robert's.
>


Your probably referring to "Norco Alarms" who were linking another
"dotcom" they owned to their main site (which is entirely different than
running four independent sites with different telephone contact
numbers). You'll notice that none of Robert's "new sites" make any
reference to him at all and there's no company info available either.
Worthington, Tech Man, Alarm Contacts, Your Alarm Store, Alarm System
Store, etc. aren't doing this. Of the two individuals I know that
*are*, Mike's had one complaint filed and resolved in the last three
years
http://www.trenton.bbb.org/nis/newsearch2.asp?ID=1&strBCode=02210000&ComID=0221000011006920&ComName=Alarm+Super+Store%2E+com
and Bass is up to thirteen with four unresolved
(http://www.clearwater.bbb.org/commonreport.html?bid=41001663). I
personally wouldn't buy from either, but at least Robert's using a legit
shopping cart outfit to process orders. On any of Mike's sites, the
process required to purchase anything is cumbersome.

Norco's new site is impressive (http://www.norcoalarms.com) and even
with "Katrina", they're still shipping orders over $100.00 free. The
really strange thing is they're also using UPS which begs the question:
"Why are they treating Robert differently?"

If you're going to purchase anything online review this first
(http://www.yoursecuritysource.com/buyingonline.htm) and do some
investigation into the company.

Posted by Bob Worthy on December 8, 2005, 2:01 pm
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> Why would an online dealer who is supposedly committed to customer
> service offer multiple web sites from which to shop? Could it be that
> the Better Business Bureau has a couple of his companies "on radar"? I
> mean, really!!
>
> The BBB states that Bass Home Electronics and Bass Burglar Alarms have
> "unsatisfactory records" when it comes to dealing with customer
> complaints. Now he's trying to "fly" two new companies "under their
> radar": "Home Automation US" (home-automation.us.com) and "Security
> Alarm Systems" (security-alarm-systems.com). It's no wonder he has to
> move to new and bigger digs. I'd hate to be the accountant to try and
> "muddle through" his tax returns.

I wonder if all this is properly registered with the occupational licensing
agency in his city/county and the local tax assessor? Does he know how to
spell **audit**? I wonder if he is carrying workers comp on his **Staff**?
He can only hope that they don't come down with carpal tunnel syndrome from
entering all those orders he gets. He might get sued personally without
providing WC.



Posted by on December 8, 2005, 5:36 pm
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> I wonder if all this is properly registered with the occupational licensing
agency in his city/county and the local tax assessor?

You've been working in the Florida alarm industry for how many years
and you still don't know that there's no city/county occupational
license for online stores in Florida?

> Does he know how to spell **audit**?

For someone with as many spelling errors as you make, that is truly
funny.

> I wonder if he is carrying workers comp on his **Staff**?

Feel free to wonder.

> He can only hope that they don't come down with carpal tunnel syndrome from
entering all those orders he gets.

Most clients order online. We rarely process more than 20 or 30 orders
by phone in a day. With guys like you losing out on all those
commercial fire alarms because you're unable or unwilling to comply
with UL standards or even to register your firm with them, business is
getting better all the time.

Regards,
Robert L Bass
www.BassBurglarAlarms.com


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