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Posted by Paul on June 23, 2005, 12:23 am
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installer lockout has been programmed.
The customer had to buy a new Pcb and throw the old one away.
Paul
>
>> Hi there
>>
>> Anyone have any dealings with the Spectra, 1728 panels (Paradox)
>>
>> Ive recently tried to take one over (existing client in a new house) and
>> its been locked out. (installer locked) which cant be defaulted by the
>> normal method. This is fine, but ive been told by tech help that even the
>> suppliers cant default the panel and we will have to replace the pcb (Im
>> in Australia by the way)
>>
>> Surely Paradox would do something dumb like have no back door into their
>> systems. Even if we have to pay an unlocking fee. Replacing the pcb seems
>> a bit stupid to me.
>
>
> There is no "back door" to a locked-out Paradox panel other than a
> hardware reset which only a favoured few know how to do. In Canada those
> are "Action Jackson", and Bob Campbell. In the US, it's Jim Rojas. (Of
> course there's always the manufacturer as well). In Austrailia, I'd
> suggest talking things over with your local Paradox rep. I'm sure they
> must provide a similar service "down under" somewhere... :-))
>
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