Samsung Phone System Certification

Samsung Phone System Certification
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Subject Author Date
Samsung Phone System Certification Bob La Londe 10-30-2007
Posted by Bob La Londe on October 30, 2007, 7:01 pm
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Wow! This is really exciting stuff... NOT! I don't understand why all
these manufacturers require certification on their stuff. Give me a set of
manuals and I can install it. Their certification course is really over
view stuff at best. So far I have covered hardware general specs and
hardware basic installation for the iDC 16, OS 100, and OS 500. That is two
full course int he certification process. I'ld have been done in a couple
hours if it weren't for phone calls and service calls interrupting me.
Still its just not that hard. I guess its a way to get a dealer "invested"
in them so they will feel locked in and not go elsewhere when something
better comes along. Yawn. Sound like any other industry you are familiar
with... like... I dunno... the fire alarm business!!!




--
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Posted by Roland Moore on October 31, 2007, 1:12 am
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I never messed with too many phone systems. I never went to any traiing on
any. Read directions? Why would you want to do a silly thing like that. Just
call tech support and let them "walk you through it".
> Wow! This is really exciting stuff... NOT! I don't understand why all
> these manufacturers require certification on their stuff. Give me a set
of
> manuals and I can install it. Their certification course is really over
> view stuff at best. So far I have covered hardware general specs and
> hardware basic installation for the iDC 16, OS 100, and OS 500. That is
two
> full course int he certification process. I'ld have been done in a couple
> hours if it weren't for phone calls and service calls interrupting me.
> Still its just not that hard. I guess its a way to get a dealer
"invested"
> in them so they will feel locked in and not go elsewhere when something
> better comes along. Yawn. Sound like any other industry you are familiar
> with... like... I dunno... the fire alarm business!!!
>
>
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>



Posted by Bob La Londe on October 31, 2007, 9:57 am
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>I never messed with too many phone systems. I never went to any traiing on
> any. Read directions? Why would you want to do a silly thing like that.
> Just
> call tech support and let them "walk you through it".

HOWL!!!! ROFL! Yeah right.

I finished their certification course and the test on the iDCS16, OS100 &
OS500 last night about 9:30. Between customer calls and service calls I
spent 8-9 hours on it. I was pretty disappointed. There was nothing in the
course I couldn't have gotten from any decent set of manuals. Except for
them wanting to make sure you know you have to buy the caster kit seperately
for the OS500 and making sure you knew how to clear the memory it was really
all just overview or survey type material.

Kinda reminded me of the business and law exam for my contractors licenses.
They had more questions about making sure you knew where to pay your fees
and sales taxes than anything else. LOL.

Their system had some glitches too. Some stuff didn't register when
completed and had to be repeated to get it to register. Their test had one
true false question where the statement was true, but if you clicked true it
said you were wrong and then restated the question as the correct answer.
LOL. Another asked for the defualt tech code for programming, and then
there where no tech codes listed in the multiple choice answers. Just MMC
addresses. The correct answer was the MMC address to enter tech
programming, whch was stated in the question. LOL.

Pretty funny stuff.

Actually it was not a total waste of time. By taking their survey course it
gives me a better overview of how everything goes together. It will make it
slightly easier to design and bid a system. A parts/application diagram
could have done the same thing on one page for each system.

The systems do have some cool features options available though.

--
Sincerly,
The guy who makes the final decision on who we buy from.
Bob La Londe

The Security Consultant
Bob La Londe - Owner
P.O. Box 5720
Yuma, Az 85366

(928) 782-9765 ofc
(928) 782-7873 fax

Licensed Contractor
ROC103044 & ROC103047



--
Posted via a free Usenet account from http://www.teranews.com


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