Robert L. Bass

Robert L. Bass

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Subject Author Date
Robert L. Bass Richard 04-25-2006
Posted by Richard on April 25, 2006, 12:24 pm
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This message is being sent as a warning to anyone that may conduct
business with Robert L. Bass. Robert resells via
basshomeelectronics.com and basshome.com (amongst others). Robert was
helpful on the phone pre-sale, however once the order was received it
was found to be missing several items. In addition, three-day express
shipping was paid for, this of course was not delivered upon because
Robert's "Warehouses" are simply other vendors who he orders from on
your behalf and has shipped direct to you via standard shipping.

I of course have tried over the past several few months to reach Robert
by telephone (as he instructed I should do if I have a problem) and
email, however I have been ignored. He will not even work with the BBB
to mediate a resolution.

The following link is demonstrative of Roberts behavior as a
"professional".
http://www.bbbwestflorida.org/commonreport.html?bid=41001663
An absolute embarrassment to all security retailers who sit back and
let this thief operate amongst you.

Robert Bass's business practicies are tantamount to theft. My failure
to investigate who I conduct business with was my mistake.
Are you a thief Robert Bass? Your conduct is your mistake.


Posted by plug on April 25, 2006, 1:22 pm
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> This message is being sent as a warning to anyone that may conduct
> business with Robert L. Bass. Robert resells via
> basshomeelectronics.com and basshome.com (amongst others). Robert was
> helpful on the phone pre-sale, however once the order was received it
> was found to be missing several items. In addition, three-day express
> shipping was paid for, this of course was not delivered upon because
> Robert's "Warehouses" are simply other vendors who he orders from on
> your behalf and has shipped direct to you via standard shipping.
>
> I of course have tried over the past several few months to reach Robert
> by telephone (as he instructed I should do if I have a problem) and
> email, however I have been ignored. He will not even work with the BBB
> to mediate a resolution.
>
> The following link is demonstrative of Roberts behavior as a
> "professional".
> http://www.bbbwestflorida.org/commonreport.html?bid=41001663
> An absolute embarrassment to all security retailers who sit back and
> let this thief operate amongst you.


this is usenet. nobody 'lets' anyone post in this or any newsgroup. we
couldn't stop him if we tried.

>
> Robert Bass's business practicies are tantamount to theft. My failure
> to investigate who I conduct business with was my mistake.

I'm surprised you didn't have any red flags pop up after perusing this
newgroup for any length of time.

> Are you a thief Robert Bass? Your conduct is your mistake.

I am sorry for your experience.



Posted by Robert L Bass on April 25, 2006, 2:26 pm
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> This message is being sent as a warning to...

Checking my records there is no purchase since 1992 from anyone using your email
address. If you want to speak to me, my number is 941-866-1100. I'm available
most weekdays from 10:00 am until at least 6:00 PM (EST). Customer service is
available at the same number.

If you're not just one of the idiot installers using another alias and
pretending to be a customer, kindly contact me or supply a real identity. It's
pretty much impossible to offer service when you post anonymously.


--

Regards,
Robert L Bass

Bass Burglar Alarms
The Online DIY Store
http://www.BassBurglarAlarms.com

--

Never underestimate the power of very stupid people in large groups.

Posted by rfburn@gmail.com on April 25, 2006, 3:26 pm
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I am not going to post in a newsgroup using my usual email address, due
to spam.
You are absolutely LAUGHABLE , Bass. Your record with the BBB speaks
for itself. Your record with me is only beginning. The idea that at
this point you intend on providing some level of customer support is
rediculous. Respond to voicemails, emails and BBB complaints to date
and then you can play "Honest Bob" in here.


Posted by Robert L Bass on April 25, 2006, 5:52 pm
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> I am not going to post in a newsgroup using my usual email address..

Because you're not my customer and you never were. You're just another Olson
alias. Nice try, moron!


--

Regards,
Robert L Bass

Bass Burglar Alarms
The Online DIY Store
http://www.BassBurglarAlarms.com

--

Never underestimate the power of very stupid people in large groups.

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