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Posted by Doug on September 4, 2007, 11:02 pm
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Once its installed and paid for on a purchase agreement, the original
customer or
future homeowners should be able to choose whatever company they want to
monitor the system. Isn't that your philosophy?
I'm sorry, I'm not trying to ruffle any feathers but I see a double standard
here, you tend to scream bloody
murder whenever a customer hasn't read their contract and is locked in by
the Borg or a new homeowner wants to use a system owned by ADT, and here we
have customers exercising their right to choose or recomend an alarm company
and
you accuse the Borg of theft.
Write to the BBB and tell them what? That the customer or their agent put a
sticker on their own property recommending a different alarm company for
service?
You can't have it both ways.
Doug
> Jees, that is almost thievery. I knew Brinks was another of the mass
> marketers with all their usual questionable tactics, but I didn't
> think they would resort to out and out theft !! Do they have
> dealers? .....if so, maybe it was a rogue dealer. Perhaps you should
> write them directly and insist they stop this kind of thing in your
> area. At the very least, advise the Better Business Bureau. Cripes !
>
> One thing I find helpful is to put decals on all my installations and
> takeovers. One decal has all my contact information on it and the
> other all the relevant billing information. Customers find it very
> handy - either the ones in the home who can't find your number for
> service, and the new owners when they need it hooked up. And if your
> rate structure is good, they won't likely go any further in calling
> around.
>
> RHC
>
>
> wrote:
>> Worse than that!
>>
>> I've had client's homes get sold with MY system in the house (no one ever
>> notifies us), my decals, my lawnsigns - Brinks must have an "in" with
>> realtors because they put decals "Call BRINKS for Service etc..." on my
>> boxes (they even put them on my beautiful keypads). I know because I get
>> called by the NEW homeowner AFTER Brinks has been there an wanted to sell
>> them a new system, new service contract, (remove MY working system). My
>> guess is the realtor gets a little "taste" for every house they convert.
>>
>> Takes me 10 minutes to reprogram the system and get the new people back
>> online with the existing working system I originally installed.
>>
>> Interesting eh?
>>
>>
>> | Brinks has been doing this crap for years. Brinks installs in new homes
>> and still thinks they own the system.
>> |
>> | Angry Man In Gauteng
>> |
>> |
>>
>> | > >
>> | >> >>
>> | >>> >> > can you unlock i phone? howzabout alarm panel?
>> | >>> >> >
>> | >>> >> >http://www.pcworld.com/article/id,136438-page,1/article.html
>> | >> >>
>> | >> >>
>> | >> >> Sounds like Brinks... Did I type that out loud? I meant to.
>> | >> >>
>> | > >
>> | > > I thought Brinks owned the equipment and only leased it to home
>> owners.
>> | > > Thats a bit different to hacking something you own.
>> |
>> | I thought that too, but I have been informed that sometimes do sell
>> | equipment. Puts a whole different spin on things if that's true.
>> |
>> |
>> | -- Bob La Londe Fishing Arizona & The Colorado River Fishing Forums &
>> Contestshttp://www.YumaBassMan.com
>> | -- Posted via a free Usenet account fromhttp://www.teranews.com
>> |
>
>
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