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Subject Author Date
Next Alarm Roberto 08-07-2005
Posted by Roberto on August 7, 2005, 7:47 am
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I'm looking for a monitoring service. Anyone know anything about Next Alarm?

Bob




Posted by Frank Olson on August 7, 2005, 6:49 pm
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> I'm looking for a monitoring service. Anyone know anything about Next
> Alarm?
>
> Bob


They're a "dealer", not a monitoring service. They use "several UL Listed
stations" across the US (depending on your location). Read their FAQ. I
haven't heard anything "bad" about them, but then, I haven't heard anything
really "good" about them either... Nice website though...




Posted by Roberto on August 7, 2005, 1:58 pm
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>
>> I'm looking for a monitoring service. Anyone know anything about Next
>> Alarm?
>>
>> Bob
>
>
> They're a "dealer", not a monitoring service. They use "several UL Listed
> stations" across the US (depending on your location). Read their FAQ. I
> haven't heard anything "bad" about them, but then, I haven't heard
> anything really "good" about them either... Nice website though...
>
I checked out the 911 monitoring but they seem to say they call a friend or
family member instead of the police or fire department. They say it cuts
down on false alarms. What is my family supposed to do, come up here with a
shotgun? I could simply have my alarm dial my family instead of paying them
to do it. I'm beginning to feel that getting a monitoring service is like
rolling the dice and hoping for good luck. They all say nice things about
themselves but how does one really know until after signing up with them?
People say you get what you pay for so don't go cheap, but with the big boys
who charge over $30 a month, you don't seem to get what you pay for.

Bob




Posted by R.H.Campbell on August 7, 2005, 3:55 pm
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Sir, the price you pay for monitoring has little or nothing to do with how
good or bad the service is. The only real money for most companies in the
alarm security business is in monitoring , so you will see every marketing
gimmick in the book to get you to sign with them. Some of the real questions
you should ask yourself before signing with ANYONE are:

1- Am I dealing with a recognized ULC rated monitoring station
2- Do I want or need the intermediary services of a conventional alarm
company for service and warranty on my equipment (if so, you will be going
through them for monitoring services), and realistically, most consumers
definately do.
3- How long do I have to contractually obligate myself with the company in
question (the shorter the term, the better for you)
4- How flexible are they in their ability to deal with my requirements for
customization of the calling list and / or the exact type of response I
require. This is especially important in locales with false alarm
surcharges.
5- If the company is not local to you, how flexible are they in being able
to deal with the specific requirements of the authorities in your locale.

It's no different than any other service you require as a consumer. Here is
how I see the pricing based on my years in the business (and my locale):

Cheapest: Several larger stations geared to dealing directly with the end
user for about $10 monthly. They usually have no contract, but require
annual billing in advance....monitor your system just as well as any of the
big stations....have no service on your panel available except through
expensive subcontractors in your area...and little or no guidance if your
panel goes on the fritz. You are largely on your own in spite of what they
might say !!

Medium priced: Service through an independant dealer from $15 to $20
monthly, with contractual terms from monthly only, to 3 to 5 years. Usually
includes the expertise of a dealer who knows your equipment, with different
levels of service available depending upon the particular company in
question. This category includes the vast majority of small to medium priced
alarm dealers.

Higher priced: Service from $20 to $29 monthly, usually with a contract from
1 to 5 years. This includes the larger companies with higher overheads, and
(according to them) better service, long term stability etc

High priced: In excess of $30 monthly. This is the domain of the phony "free
system" marketers who are amortizing the artificially low price of the
system in the inflated monitoring rate for a long term contractual period.
If you're not paying for a system this way, then you're being asked to pay
far too much. This is also the domain of those customers who don't shop
well, or who simply don't care about pricing, or who have been fooled into
believing that a "brand name company" is always best.

Monitoring is a valuable part of your alarm system, and it is not wise to
skip it in most cases. However, what you pay for it can be all over the map
!! What do I have to pay for warranty and after sales service on my alarm
system is an equally valid question, and one that is too often an "after
thought"

R.H.Campbell
Home Security Metal Products
Ottawa, Ontario, Canada
www.homemetal.com




>
>>
>>> I'm looking for a monitoring service. Anyone know anything about Next
>>> Alarm?
>>>
>>> Bob
>>
>>
>> They're a "dealer", not a monitoring service. They use "several UL
>> Listed stations" across the US (depending on your location). Read their
>> FAQ. I haven't heard anything "bad" about them, but then, I haven't
>> heard anything really "good" about them either... Nice website though...
>>
> I checked out the 911 monitoring but they seem to say they call a friend
> or family member instead of the police or fire department. They say it
> cuts down on false alarms. What is my family supposed to do, come up here
> with a shotgun? I could simply have my alarm dial my family instead of
> paying them to do it. I'm beginning to feel that getting a monitoring
> service is like rolling the dice and hoping for good luck. They all say
> nice things about themselves but how does one really know until after
> signing up with them? People say you get what you pay for so don't go
> cheap, but with the big boys who charge over $30 a month, you don't seem
> to get what you pay for.
>
> Bob
>




Posted by Roberto on August 7, 2005, 3:16 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
Thank you for your excellent insight and tips. I'll print this and then go
looking. I don't need service, installed the entire system myself. If the
panel cooked tomorrow, I could replace it probably cheaper than having
dealer service next door.

Bob

> Sir, the price you pay for monitoring has little or nothing to do with how
> good or bad the service is. The only real money for most companies in the
> alarm security business is in monitoring , so you will see every marketing
> gimmick in the book to get you to sign with them. Some of the real
> questions you should ask yourself before signing with ANYONE are:
>
> 1- Am I dealing with a recognized ULC rated monitoring station
> 2- Do I want or need the intermediary services of a conventional alarm
> company for service and warranty on my equipment (if so, you will be going
> through them for monitoring services), and realistically, most consumers
> definately do.
> 3- How long do I have to contractually obligate myself with the company in
> question (the shorter the term, the better for you)
> 4- How flexible are they in their ability to deal with my requirements for
> customization of the calling list and / or the exact type of response I
> require. This is especially important in locales with false alarm
> surcharges.
> 5- If the company is not local to you, how flexible are they in being able
> to deal with the specific requirements of the authorities in your locale.
>
> It's no different than any other service you require as a consumer. Here
> is how I see the pricing based on my years in the business (and my
> locale):
>
> Cheapest: Several larger stations geared to dealing directly with the end
> user for about $10 monthly. They usually have no contract, but require
> annual billing in advance....monitor your system just as well as any of
> the big stations....have no service on your panel available except through
> expensive subcontractors in your area...and little or no guidance if your
> panel goes on the fritz. You are largely on your own in spite of what they
> might say !!
>
> Medium priced: Service through an independant dealer from $15 to $20
> monthly, with contractual terms from monthly only, to 3 to 5 years.
> Usually includes the expertise of a dealer who knows your equipment, with
> different levels of service available depending upon the particular
> company in question. This category includes the vast majority of small to
> medium priced alarm dealers.
>
> Higher priced: Service from $20 to $29 monthly, usually with a contract
> from 1 to 5 years. This includes the larger companies with higher
> overheads, and (according to them) better service, long term stability etc
>
> High priced: In excess of $30 monthly. This is the domain of the phony
> "free system" marketers who are amortizing the artificially low price of
> the system in the inflated monitoring rate for a long term contractual
> period. If you're not paying for a system this way, then you're being
> asked to pay far too much. This is also the domain of those customers who
> don't shop well, or who simply don't care about pricing, or who have been
> fooled into believing that a "brand name company" is always best.
>
> Monitoring is a valuable part of your alarm system, and it is not wise to
> skip it in most cases. However, what you pay for it can be all over the
> map !! What do I have to pay for warranty and after sales service on my
> alarm system is an equally valid question, and one that is too often an
> "after thought"
>
> R.H.Campbell
> Home Security Metal Products
> Ottawa, Ontario, Canada
> www.homemetal.com
>
>
>
>
>>
>>>
>>>> I'm looking for a monitoring service. Anyone know anything about Next
>>>> Alarm?
>>>>
>>>> Bob
>>>
>>>
>>> They're a "dealer", not a monitoring service. They use "several UL
>>> Listed stations" across the US (depending on your location). Read their
>>> FAQ. I haven't heard anything "bad" about them, but then, I haven't
>>> heard anything really "good" about them either... Nice website
>>> though...
>>>
>> I checked out the 911 monitoring but they seem to say they call a friend
>> or family member instead of the police or fire department. They say it
>> cuts down on false alarms. What is my family supposed to do, come up here
>> with a shotgun? I could simply have my alarm dial my family instead of
>> paying them to do it. I'm beginning to feel that getting a monitoring
>> service is like rolling the dice and hoping for good luck. They all say
>> nice things about themselves but how does one really know until after
>> signing up with them? People say you get what you pay for so don't go
>> cheap, but with the big boys who charge over $30 a month, you don't seem
>> to get what you pay for.
>>
>> Bob
>>
>
>




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