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Posted by Red on May 2, 2008, 3:41 pm
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them nicely to download it, they won't have to send a guy out. If
they have objections find out who within the company would be the
person the attorney general's office could contact to speak about
this.
wrote:
>Long ago communicators were a separate component of the security system.
>Now that it is all inclusive, their statement is outdated and not true.
>If the dealer was to remove his "communicator", he would be leaving you
>will no system at all, this is grounds for a lawsuit. In some states, it
>is illegal for dealers to withhold access to your system after your
>contract has been fulfilled.
>
>Their contract should have been worded that the information contained in
>the communicator belongs to them, which it does. All they need to do is
>remove the information. This usually means a seervice charge of somekind.
>
>Do not allow them to remove the main board. It is your property.
>
>Jim Rojas
>
>
>
>scantrell113@gmail.com wrote:
>> After many many years of sticking with the monitoring service offered
>> by my initial home alarm installer, due to constant compounding price
>> increases I decided to get service from another company. I come to
>> find that my trusted provider has locked the new monitoring company
>> out the controller. When they sold me the system, they sat at my
>> kitchen table and told me that I was under no obligation to continue
>> with their service and that I owned the equipment. What they did not
>> disclose was on small line in a wordy and lengthy contract that
>> stipulates that they own the communicator. We’ve probably all signed
>> documents relying on anticipated fair business practices without
>> parsing words (‘I did not have sexual relations with that woman’).
>> Two questions, is this common practice and is there a hardware reset
>> on a Radionics 4112?
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