Honeywell HD3CH

Honeywell HD3CH

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Subject Author Date
Honeywell HD3CH Just Looking 02-23-2008
Posted by Just Looking on February 23, 2008, 2:35 pm
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The HD3CH is a newer version of what they've had for a while. We wanted to
see about buying a hundred or so of these for a job. (Okay, so this job is
price sensitive). So the Honeywell video rep shows up for a dog and pony to
get the business. The local video output on a regular off the shelf unit
picked for the demo doesn't work. It looks like there is a manufacturing
issue where the local video output is inverted. A call from the rep to the
product manager is made. Product manager says to tear up the unit and invert
it and see if that fixes it. It did. Seems like all the units on the shelf
in distribution are all going back to the factory for a recheck. Anyone else
find this problem on this unit? Any other problems on this unit (before I
get a hundred problems)?



Posted by Bob La Londe on February 23, 2008, 2:52 pm
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> The HD3CH is a newer version of what they've had for a while. We wanted to
> see about buying a hundred or so of these for a job. (Okay, so this job is
> price sensitive). So the Honeywell video rep shows up for a dog and pony
> to
> get the business. The local video output on a regular off the shelf unit
> picked for the demo doesn't work. It looks like there is a manufacturing
> issue where the local video output is inverted. A call from the rep to the
> product manager is made. Product manager says to tear up the unit and
> invert
> it and see if that fixes it. It did. Seems like all the units on the shelf
> in distribution are all going back to the factory for a recheck. Anyone
> else
> find this problem on this unit? Any other problems on this unit (before I
> get a hundred problems)?

Sounds like you want to get a different unit, or maybe just pass on the job.




Posted by Just Looking on February 23, 2008, 4:04 pm
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> Sounds like you want to get a different unit, or maybe just pass on the
job.
It's too late to pass on the job. Getting a different unit is an option.
This HD3CH has good image quality and is sound in all other respects we
could see. The Bosch Flexidome is the unit of choice, but the price delta
with the Honey is too much not to consider it. There are already a ton of
Flexidomes installed on this job and it's good to standardize. However in a
few years from now, if there is a yet undiscovered problem that starts to
show up with the Bosch product I'd like to know there are a hundred units of
a different brand I don't have to start worrying about.


> > The HD3CH is a newer version of what they've had for a while. We wanted
to
> > see about buying a hundred or so of these for a job. (Okay, so this job
is
> > price sensitive). So the Honeywell video rep shows up for a dog and pony
> > to
> > get the business. The local video output on a regular off the shelf unit
> > picked for the demo doesn't work. It looks like there is a manufacturing
> > issue where the local video output is inverted. A call from the rep to
the
> > product manager is made. Product manager says to tear up the unit and
> > invert
> > it and see if that fixes it. It did. Seems like all the units on the
shelf
> > in distribution are all going back to the factory for a recheck. Anyone
> > else
> > find this problem on this unit? Any other problems on this unit (before
I
> > get a hundred problems)?
>
> Sounds like you want to get a different unit, or maybe just pass on the
job.
>
>
>



Posted by Robert L Bass on February 24, 2008, 7:38 pm
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"Bob La Londe" wrote:
>
>> The HD3CH ... Any other problems on this unit (before I
>> get a hundred problems)?
>
> Sounds like you want to get a different unit, or maybe just pass on the job.

Don't be too quick on the draw, Bob. I sold two of them in January and so far
there have been no problems. I suspect it was just a bad batch. FWIW, we
sell a few Honeywell DVR's a month (lots more from other manufacturers) and to
date none of the Honeywell models have needed service though one was ordered
with the wrong hard drive. We swapped it out and have not heard anything yet
from the client so presumably all is well.

--

Regards,
Robert L Bass

==============================>
Bass Home Electronics
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
Sales & Tech Support 941-925-8650
Customer Service 941-232-0791
Fax 941-870-3252
==============================>


Posted by Doug on February 24, 2008, 7:55 pm
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--

> "Bob La Londe" wrote:
>>
>>> The HD3CH ... Any other problems on this unit (before I
>>> get a hundred problems)?
>>
>> Sounds like you want to get a different unit, or maybe just pass on the
>> job.
>
> Don't be too quick on the draw, Bob. I sold two of them in January and so
> far there have been no problems. I suspect it was just a bad batch.
> FWIW, we sell a few Honeywell DVR's a month (lots more from other
> manufacturers) and to date none of the Honeywell models have needed
> service though one was ordered with the wrong hard drive. We swapped it
> out and have not heard anything yet from the client so presumably all is
> well.
>
> --
>
> Regards,
> Robert L Bass
>
> ==============================>
> http://www.bassburgIaraIarms.com
> ==============================>

The HD3CH is a mini dome camera, not a DVR

Doug




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