GE MAStermind Monitoring / Business / Web

GE MAStermind Monitoring / Business / Web

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Subject Author Date
GE MAStermind Monitoring / Business / Web Matthew Brough 03-15-2008
Posted by Matthew Brough on March 15, 2008, 6:20 pm
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Hi there.
I have had a few people asking me for support for the GE
MASterMind product, especially in europe as the support from GE these days
is non exisitant.

I have a wealth of expierience with the monitoring, business and masweb
applications and I have a limited knowledge of the video application.

I would be interested in contact from other MAS guru's as there doesn't seem
to be that many of us out there. Any people having issues with the
application I am more than happy to offer help where I can.

Matthew



Posted by Just Looking on March 17, 2008, 1:20 pm
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>especially in europe as the support from GE these days
>is non exisitant.
When I talk to Central Station guys they tell me if you're not GE end to end
there isn't much support for the Osborne-Hoffman receivers, let alone MAS.
Those are the GE rules it seems, and GE has the power and the money to make
any rules they want.

> Hi there.
> I have had a few people asking me for support for the GE
> MASterMind product, especially in europe as the support from GE these days
> is non exisitant.
>
> I have a wealth of expierience with the monitoring, business and masweb
> applications and I have a limited knowledge of the video application.
>
> I would be interested in contact from other MAS guru's as there doesn't
seem
> to be that many of us out there. Any people having issues with the
> application I am more than happy to offer help where I can.
>
> Matthew
>
>



Posted by Mark Leuck on March 17, 2008, 6:29 pm
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> When I talk to Central Station guys they tell me if you're not GE end to
end
> there isn't much support for the Osborne-Hoffman receivers, let alone MAS.
> Those are the GE rules it seems, and GE has the power and the money to
make
> any rules they want.

Perhaps you should talk to real central station guys, that statement is
bullshit



Posted by Just Looking on March 17, 2008, 8:25 pm
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Try Dave P. at UCC. He has been a real central station guy for the past 20
years or so.
Well he hasn't even accidentally un-programmed any customer's panels yet so
he might not be in your league.
Ask him what GE said when they found out he uses Dice and not MAS and wanted
help.
You could ask Bill P. at DCI or J.D at Response Center (each running SIMS)
the same question. Again probably not in your league.

>
> > When I talk to Central Station guys they tell me if you're not GE end to
> end
> > there isn't much support for the Osborne-Hoffman receivers, let alone
MAS.
> > Those are the GE rules it seems, and GE has the power and the money to
> make
> > any rules they want.
>
> Perhaps you should talk to real central station guys, that statement is
> bullshit
>
>



Posted by Mark Leuck on March 18, 2008, 1:42 am
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> Try Dave P. at UCC. He has been a real central station guy for the past 20
> years or so.
> Well he hasn't even accidentally un-programmed any customer's panels yet
so
> he might not be in your league.
> Ask him what GE said when they found out he uses Dice and not MAS and
wanted
> help.
> You could ask Bill P. at DCI or J.D at Response Center (each running SIMS)
> the same question. Again probably not in your league.

Probably not in my league however we use DICE and OH IP receivers without
any requirements from GE, they have never witheld support, neither has
Honeywell, perhaps your friends have other reasons why GE doesn't talk to
them

I suggest mints



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