Contact ID codes

Contact ID codes
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Subject Author Date
Contact ID codes motley me 04-03-2008
Posted by Just Looking on April 5, 2008, 9:24 pm
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DSC tech support?
If you speak French it might be okay.

> 31a3fc40fa1e@s8g2000prg.googlegroups.com:
>
>> This is from the Ademco web site;
>>
>> 378
>> Cross-zone Trouble
>> The specified zone in a cross-zone configuration has faulted without a
>> fault on its corresponding cross-zone in a specific time period
>>
>> James
>>
>
> Thanks, that explains what i was seeing on checking the buffers. one of
> the
> zones in a cross faulted without the other.
>
>
> Still it's funny that tech support couldn't even identify the code.
> --
> Tommy Lee


Posted by Robert L Bass on April 4, 2008, 2:39 am
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"motley me" wrote:
>
> I have a couple of accounts that are sending an "e378" sometimes. they are
> on DSC 832 panels sending auto CID.
>
> I have looked up the codes and they are cross zone troubles.

That is correct. The SIA standard defines E378 as a cross zone trouble.
There should be a zone ID after the code. That should help determine what the
cause is. Assuming you haven't used cross-zoning, there may be another
possibility. DSC allows you to set your own Contact ID codes. I don't know
if it's also possible with SIA but if it is, you might have some zone
programmed to send it. I've only programmed a few Power832 systems -- none
recently -- so it's possible this has been changed.

--

Regards,
Robert L Bass

==============================>
Bass Home Electronics
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
Sales & Tech Support 941-925-8650
Customer Service 941-870-2310
Fax 941-870-3252
==============================>


Posted by Frank Olson on April 4, 2008, 9:51 am
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Robert L Bass wrote:
> "motley me" wrote:
>>
>> I have a couple of accounts that are sending an "e378" sometimes. they
>> are
>> on DSC 832 panels sending auto CID.
>>
>> I have looked up the codes and they are cross zone troubles.
>
> That is correct. The SIA standard defines E378 as a cross zone trouble.

I find it amazing that you're going on about SIA when the panels in
quesiton are transmitting auto CID.



> There should be a zone ID after the code. That should help determine
> what the cause is. Assuming you haven't used cross-zoning, there may be
> another possibility. DSC allows you to set your own Contact ID codes.
> I don't know if it's also possible with SIA but if it is, you might have
> some zone programmed to send it. I've only programmed a few Power832
> systems -- none recently -- so it's possible this has been changed.

RTFM. You can program your own SIA codes as well. That's been a
"feature" for some time, Goofy!

If you haven't worked with the product, why not let the few who have
answer? You've just gotta get that sig line in, don'tcha?

Posted by Mark Leuck on April 4, 2008, 7:27 pm
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> Robert L Bass wrote:
> > "motley me" wrote:
> >>
> >> I have a couple of accounts that are sending an "e378" sometimes. they
> >> are
> >> on DSC 832 panels sending auto CID.
> >>
> >> I have looked up the codes and they are cross zone troubles.
> >
> > That is correct. The SIA standard defines E378 as a cross zone trouble.
>
> I find it amazing that you're going on about SIA when the panels in
> quesiton are transmitting auto CID.

I find it amazing you didn't know that Ademco gave the Contact ID protocol
to the SIA association a number of years ago, Contact ID is indeed a SIA
standard




Posted by Frank Olson on April 4, 2008, 8:52 pm
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Mark Leuck wrote:
>> Robert L Bass wrote:
>>> "motley me" wrote:
>>>> I have a couple of accounts that are sending an "e378" sometimes. they
>>>> are
>>>> on DSC 832 panels sending auto CID.
>>>>
>>>> I have looked up the codes and they are cross zone troubles.
>>> That is correct. The SIA standard defines E378 as a cross zone trouble.
>> I find it amazing that you're going on about SIA when the panels in
>> quesiton are transmitting auto CID.
>
> I find it amazing you didn't know that Ademco gave the Contact ID protocol
> to the SIA association a number of years ago, Contact ID is indeed a SIA
> standard
>
>
>

It's now one of the SIA standards. You can program an 832 to report CID
or SIA. While they're all part of the same overall "standard", some of
the codes are way different. Why am I telling you this? :-)

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