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Posted by kimer on December 8, 2005, 9:06 am
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Hi all -
After being within a contract for 3 years, I just cancelled my Brinks
home monitoring service.
My door chime feature no longer works? This is annoying to say the
least, as my door chime feature worked *prior to* getting the
monitoring subscription!
Is there any workaround to this?
Also, Brinks is saying (when I called them to ask about it) that the
equipment isn't even mine. However, they also made no mention of
picking it up!
? Just want my door chime back.... don't need the monitoring...
Any way to fix this?... Thanks!
Kim.
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Posted by Frank Olson on December 8, 2005, 9:22 am
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kimer wrote:
> Hi all -
>
> After being within a contract for 3 years, I just cancelled my Brinks
> home monitoring service.
>
> My door chime feature no longer works? This is annoying to say the
> least, as my door chime feature worked *prior to* getting the
> monitoring subscription!
>
> Is there any workaround to this?
>
> Also, Brinks is saying (when I called them to ask about it) that the
> equipment isn't even mine. However, they also made no mention of
> picking it up!
>
> ? Just want my door chime back.... don't need the monitoring...
>
> Any way to fix this?... Thanks!
> Kim.
>
Brinks is correct. They own the equipment. Whether they let you keep
it in it's "degraded state" is up to them. Don't expect anything to
"work" (they're under no obligation to you after you've canceled your
contract). Their equipment is proprietary. You can't program it
yourself (nor can another licensed dealer). Them's the breaks. Read
and understand your contract terms before you agree to them.
This all may sound a little "harsh", but after seeing numerous people
post into the group with the same idea I've sort of edited all the
responses into a few succinct lines.
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Posted by Crash Gordon on December 8, 2005, 9:38 am
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think there's something in programming that they could have changed to
restrict it's use.
And, yes you most likely do not own the system.
| Hi all -
|
| After being within a contract for 3 years, I just cancelled my Brinks
| home monitoring service.
|
| My door chime feature no longer works? This is annoying to say the
| least, as my door chime feature worked *prior to* getting the
| monitoring subscription!
|
| Is there any workaround to this?
|
| Also, Brinks is saying (when I called them to ask about it) that the
| equipment isn't even mine. However, they also made no mention of
| picking it up!
|
| ? Just want my door chime back.... don't need the monitoring...
|
| Any way to fix this?... Thanks!
| Kim.
|
|
|
Posted by JoeRaisin on December 8, 2005, 7:49 pm
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they could deprogram the reciever line phone numbers) the chime was
deactivated.
This was not malicious on their part that is just the way the panels
operate. entering and exiting programmming mode will turn off the chime
feature.
I am betting that the panel is of the 'vista' type so all you have to do
is enter your user code and the push '9'.
likely the '9' button has the word 'chime' somewhere around it so if
that's the cse then this procedure will get you your chime back.
If this is not the case then you will have to dig around and find your
user's manual.
Good luck.
kimer wrote:
> Hi all -
>
> After being within a contract for 3 years, I just cancelled my Brinks
> home monitoring service.
>
> My door chime feature no longer works? This is annoying to say the
> least, as my door chime feature worked *prior to* getting the
> monitoring subscription!
>
> Is there any workaround to this?
>
> Also, Brinks is saying (when I called them to ask about it) that the
> equipment isn't even mine. However, they also made no mention of
> picking it up!
>
> ? Just want my door chime back.... don't need the monitoring...
>
> Any way to fix this?... Thanks!
> Kim.
>
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Posted by Where's my WEBTV? on December 8, 2005, 8:49 pm
If you were Registered and logged in, you could reply and use other advanced thread options
kimer wrote:
> Hi all -
>
> After being within a contract for 3 years, I just cancelled my Brinks
> home monitoring service.
>
> My door chime feature no longer works? This is annoying to say the
> least, as my door chime feature worked *prior to* getting the
> monitoring subscription!
>
> Is there any workaround to this?
>
> Also, Brinks is saying (when I called them to ask about it) that the
> equipment isn't even mine. However, they also made no mention of
> picking it up!
>
> ? Just want my door chime back.... don't need the monitoring...
>
> Any way to fix this?... Thanks!
> Kim.
|
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