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Posted by John Hyde on February 18, 2006, 3:20 pm
If you were Registered and logged in, you could reply and use other advanced thread options on 2/17/2006 2:08 AM Ben Furlow said the following:
> John Hyde wrote:
>
>> on 2/16/2006 1:19 PM Gerard Bok said the following:
>>
>>> On Thu, 16 Feb 2006 13:12:43 -0800, John Hyde
>>>
>>>
>>>> Well it is finally time, My norton antiviruis subscriptions for
>>>> "Systemworks 2002" have expired and Symantic will not renew (not
>>>> supported, they apparently want to sell a forced upgrade)
>>>>
>>>> I recall having seen instructions here for making sure that they
>>>> uninstall cleanly, but can't find them in my search of the group.
>>>> Anyone have thoughts you care to share?
>>>
>>>
>>>
>>> Uninstall from Windows.
>>> Then run RNAV (You can find it --I hope-- on Symantec's site).
>>> Then remove any Norton AV related directories that may be left.
>>>
>>
>> For anyone else in this situation: RNAV does not uninstall
>> systemworks, only NAV. I've previously heard nightmares about trying
>> to keep the other systemworks utilities but switching out the AV
>> vendors. I decided not to try.
>>
>> There are two affected machines, one I used add/remove programs and it
>> said it was successful. Then I went through the "manual" procedure
>> found on the symantic page that tells you not to use RNAV for
>> Syswrks2002. There were quite a few program files and registry keys
>> left over.
>>
>> The other machine I also used Add/remove, but while booted in safe
>> mode. I don't have time this evening to run through the manual
>> procedure, but giving a quick look, I think it did a better job. I
>> expect to still have some cleanup todo.
>>
>> JH
>
> Absolutely. Getting rid of this norton stuff is a right chore. i used
> RegDetective (freeware) to search the registry for left-overs; even so
> it was the best part of a couple of hours work to get rid of all related
> files and reg settings.
Geez! I didn't spend that long. The instructions on the Norton web site
had a hell of a long list, and it probably took a half hour. but mostly
it was just IDing the correct registry keys, in order apparently, and
doing deletions. If there is anything left on my box, I sure can see no
effect. (Runs faster now too.)
JH
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