uninstall NIS

uninstall NIS

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Subject Author Date
uninstall NIS spandiv 12-19-2005
Posted by spandiv on December 19, 2005, 1:43 pm
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Hi,

I have just tried to uninstall an old version of Norton Internet Security to
install a newer one.
My problem : during the uninstall, several error messages appeared
mentioning the impossibility of removing items which I had no other solution
than ignore.
Now that I am trying to install the new version, it refuses saying the old
version has not been properly removed. How can I do ?

Thanks for your help.


Stefan



Posted by Ian Kenefick on December 19, 2005, 3:48 pm
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>Hi,
>
>I have just tried to uninstall an old version of Norton Internet Security to
>install a newer one.
>My problem : during the uninstall, several error messages appeared
>mentioning the impossibility of removing items which I had no other solution
>than ignore.
>Now that I am trying to install the new version, it refuses saying the old
>version has not been properly removed. How can I do ?

There is a solution. Depending on which version of Norton you have
there is a removal utility for problematic uninstallations.

For 2003 and before products...
http://service1.symantec.com/SUPPORT/nip.nsf/docid/2001090510510636

For post 2003 symantec products...
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=
--
Ian Kenefick
E-Mail: ian@ik-cs.com
Our site: http://www.ik-cs.com
My weblog: http://www.ik-cs.com/blogger

Posted by spandiv on December 21, 2005, 2:25 pm
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Thanks for your help, I will try.

>
> >Hi,
> >
> >I have just tried to uninstall an old version of Norton Internet Security
to
> >install a newer one.
> >My problem : during the uninstall, several error messages appeared
> >mentioning the impossibility of removing items which I had no other
solution
> >than ignore.
> >Now that I am trying to install the new version, it refuses saying the
old
> >version has not been properly removed. How can I do ?
>
> There is a solution. Depending on which version of Norton you have
> there is a removal utility for problematic uninstallations.
>
> For 2003 and before products...
> http://service1.symantec.com/SUPPORT/nip.nsf/docid/2001090510510636
>
> For post 2003 symantec products...
>
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=
> --
> Ian Kenefick
> E-Mail: ian@ik-cs.com
> Our site: http://www.ik-cs.com
> My weblog: http://www.ik-cs.com/blogger



Posted by Ian Kenefick on December 21, 2005, 4:53 pm
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>Thanks for your help, I will try.

TO simplify. There are two tools available. One removes certain
versions of Norton product - the other removes other versions of
Norton. Run both if you are unsure.
--
Ian Kenefick
E-Mail: ian@ik-cs.com
Our site: http://www.ik-cs.com
My weblog: http://www.ik-cs.com/blogger

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