symantec query

symantec query
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Subject Author Date
symantec query Vaib 04-12-2008
Posted by Vaib on April 12, 2008, 3:07 pm
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hi all ,
i use a laptop that's like 4 years old and belonged to my brother . he
got it from a firm he used to work in . now the problem is that it
contains symantec anti-virus . i thought about trying my hand at other
products so i had to uninstall it . that's where things got out of
hand . i uninstalled the live update first ( which was quick as
flash ) . and then proceeded to uninstall the antivir . but guess what
- it's password protected . and worst of all - i dont know the
password and nor can i recover it from my brother . now i can't update
it , can't uninstall it , basically - i am stuck .
suggestions please .
thanking in anticipation . Vaibhav.

Posted by Kayman on April 12, 2008, 9:30 pm
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On Sat, 12 Apr 2008 12:07:12 -0700 (PDT), Vaib wrote:

> hi all ,
> i use a laptop that's like 4 years old and belonged to my brother . he
> got it from a firm he used to work in . now the problem is that it
> contains symantec anti-virus . i thought about trying my hand at other
> products so i had to uninstall it . that's where things got out of
> hand . i uninstalled the live update first ( which was quick as
> flash ) . and then proceeded to uninstall the antivir . but guess what
> - it's password protected . and worst of all - i dont know the
> password and nor can i recover it from my brother . now i can't update
> it , can't uninstall it , basically - i am stuck .
> suggestions please .
Download and run the Norton Removal Tool
http://service1.symantec.com/support/tsgeninfo.nsf/docid/2005033108162039?OpenDocument&seg=hm&lg=en&ct=us

Posted by Kenneth on April 12, 2008, 10:01 pm
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On Sun, 13 Apr 2008 08:30:28 +0700, Kayman

>Download and run the Norton Removal Tool

Howdy,

I have had horrendous experiences with the failure of the
Norton Removal Tool to do a complete job.

Others may have more luck, but the hassles I had eventually
caused me to do a complete re-install of Windows.

All the best,
--
Kenneth

If you email... Please remove the "SPAMLESS."

Posted by Kayman on April 12, 2008, 11:46 pm
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On Sat, 12 Apr 2008 22:01:14 -0400, Kenneth wrote:

> On Sun, 13 Apr 2008 08:30:28 +0700, Kayman
>
>>Download and run the Norton Removal Tool
>
> Howdy,
>
> I have had horrendous experiences with the failure of the
> Norton Removal Tool to do a complete job.
>
> Others may have more luck, but the hassles I had eventually
> caused me to do a complete re-install of Windows.
>
Sorry to hear about your unfortunate experience, Kenneth.
I guess, you must've been extremely unlucky... I've never heard from
anybody taken such a drastic step :(

Posted by Michael Cecil on April 13, 2008, 1:21 am
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On Sun, 13 Apr 2008 10:46:16 +0700, Kayman

>On Sat, 12 Apr 2008 22:01:14 -0400, Kenneth wrote:
>
>> On Sun, 13 Apr 2008 08:30:28 +0700, Kayman
>>
>>>Download and run the Norton Removal Tool
>>
>> Howdy,
>>
>> I have had horrendous experiences with the failure of the
>> Norton Removal Tool to do a complete job.
>>
>> Others may have more luck, but the hassles I had eventually
>> caused me to do a complete re-install of Windows.
>>
>Sorry to hear about your unfortunate experience, Kenneth.
>I guess, you must've been extremely unlucky... I've never heard from
>anybody taken such a drastic step :(

Norton is so bloated they've had to come up with different removal tools
for different versions of their software. Make sure you get the right
version or it won't work.
--
Michael Cecil
http://macecil.googlepages.com/index.htm
http://macecil.googlepages.com/safehex.htm
http://macecil.googlepages.com/hackingvista.htm

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