|
Posted by Buffalo on March 30, 2006, 12:19 am
If you were Registered and logged in, you could reply and use other advanced thread options
"news.rcn.com" <news.rnc.com> wrote in message
> Just got a computer in with SystemWorks 2003 installed on it. The antivirus
> function wont work and trying to invoke it gives out error messages telling
> you that this in an internal error to NAV. It sends you through paroxysms
> to fix it through the Symantec site, some of which involve enabling activeX
> and Java, which (however dangerously and when you do do so) then give you
> the same internal NAV error message with a different error number with the
> similar runaround.
>
> Ultimately after a number of wild goose chases, they tell you to uninstall
> and reinstall Norton antivirus (which on this computer had expired and I was
> updating manually)
>
> I do have a SystemWorks 2003 install disc so in theory I can do this but the
> last time I tried, it simply wouldn't install NAV however I tried to do it.
>
> Does anyone know why NAV would be apparently uninstallable and whether this
> isn't just a stunt by a highly disreputable anti-virus company to get you to
> buy a new version of their support-less product?
>
> I'd like to fix this product if at all possible or reinstall it if possible
> but am tempted to simply delete it and install AVG. LiveUpdate runs but
> simply downloads 21 catalogues so quickly that you get the impression it
> isn't actually doing anything.
I have uninstalled and reinstalled NSWSystemworksPro 2003 several times.
Symantec has the step by step manual uninstall directions, if worse comes to
worse.
Use Add-Remove and then their special .exe file to finish it up. Fairly
painless.
If this doesn't do it, then try the manual uninstall (takes around 1/2 hour).
When uninstalling NSW, uninstall ALL of it, not just the Anti-virus part.
| 
XML site map