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Posted by Jeff Layman on January 31, 2008, 2:02 pm
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> Last night, I reactivated the subscription for Norton Internet
> Security 2006 on a friend's Windows 2000 box that had been expired
> since July. The Liveupdate list was extensive (naturally).
>
> During the first Liveupdate attempt, all files downloaded normally.
> When the installation was underway, it hung on the installation of the
> Trusted Application List. No drive activity, but the CPU was pegged
> at 99% for the primary process that was doing the updating. The only
> way out was a hard reset.
>
> After that happened, I only updated 1 or 2 elements at a time. All
> other updates went normally. But the Trusted Application List is
> still not updated. Every attempt results in a stuck process that
> requires a hard reset to escape. The status bar reaches its maximum
> limit (during which time there is hard drive activity), but after it
> reaches its limit, drive activity stops and the update process does
> not finish.
>
> The size of this final update, according to Liveupdate, is 8.8MB. But
> when the file is being downloaded, Liveupdate says that it's only
> 5.4MB. Could this be a symptom of the problem?
>
> Any help would be appreciated. Thanks!
Have you tried to contact Symantec support? I had a couple of problems with
NIS 2008, and they got back to me very quickly.
--
Jeff
(cut "thetape" to reply)
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