Pls help - unknown virus problem

Pls help - unknown virus problem

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Subject Author Date
Pls help - unknown virus problem John91 11-24-2007
Posted by John91 on November 24, 2007, 12:29 pm
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My Win XP must have got some big virus which presents anti-virus software
from running and even install!

The virus made current Norton not working (can't startup). I removed Norton.
But can't install any antivirus stuff.

Tried to install Mcafee, but always get error when installing. Installed it
under Safe mode, all ok. No virus found in safe mode. But back to normal XP,
VirusScan missing Mcmnhdlr.exe file....

Installed Spybot, but when running, can't find exe file!

Help Please...



Posted by tom on November 24, 2007, 12:52 pm
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> My Win XP must have got some big virus which presents anti-virus software
> from running and even install!
>
> The virus made current Norton not working (can't startup). I removed
Norton.
> But can't install any antivirus stuff.
>
> Tried to install Mcafee, but always get error when installing. Installed
it
> under Safe mode, all ok. No virus found in safe mode. But back to normal
XP,
> VirusScan missing Mcmnhdlr.exe file....
>
> Installed Spybot, but when running, can't find exe file!
>
> Help Please...
>
Try the 30 day free trial.

http://usa.kaspersky.com/trials/home-users/anti-virus-7/



Posted by VicTek on November 24, 2007, 1:50 pm
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> My Win XP must have got some big virus which presents anti-virus software
> from running and even install!
>
> The virus made current Norton not working (can't startup). I removed
> Norton. But can't install any antivirus stuff.
>
> Tried to install Mcafee, but always get error when installing. Installed
> it under Safe mode, all ok. No virus found in safe mode. But back to
> normal XP, VirusScan missing Mcmnhdlr.exe file....
>
> Installed Spybot, but when running, can't find exe file!
>
> Help Please...

Try the free "House Call" online scan available at:

http://www.trendsecure.com/portal/en-US/

You may also need to boot into SAFE mode to remove the malware.


Posted by Singapore Web Design on November 25, 2007, 1:01 am
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Hello,

Try using this MacAfee Uninstaller
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner

and then try installing MacAfee again.

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

> My Win XP must have got some big virus which presents anti-virus software
> from running and even install!
>
> The virus made current Norton not working (can't startup). I removed
> Norton. But can't install any antivirus stuff.
>
> Tried to install Mcafee, but always get error when installing. Installed
> it under Safe mode, all ok. No virus found in safe mode. But back to
> normal XP, VirusScan missing Mcmnhdlr.exe file....
>
> Installed Spybot, but when running, can't find exe file!
>
> Help Please...
>



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