Panda Platinum Internet Security 2006 & FF 1.5.0.7

Panda Platinum Internet Security 2006 & FF 1.5.0.7
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Subject Author Date
Panda Platinum Internet Security 2006 & FF 1.5.0.7 . 09-19-2006
Posted by . on September 19, 2006, 10:32 pm
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I have the current version of Panda Platinum Internet Security 2006 on
my computer. It's an antivirus/antispyware/firewall suite that tends to
overstate its contribution to keeping my computer safe.

Yesterday, Firefox automatically downloaded the 1.5.0.7 update. When I
quit FF and restarted it, allowing the update to install, Firefox could
no longer access anything on the web. I wouldn't get an error message,
the browser would just "spin and spin" for several minutes, unable to
load anything.

Disabling Panda would immediately fix this and FF could load web pages
immediately, not requiring a restart. Re-enabling Panda would again
disable FF's web access.

Nothing in Panda's cheesy support section or knowledgebase describes my
specific problem, and I have emailed their customer support for help
(and a request for a refund if they can't fix my problem). There is one
item in there about a browser (not specifically Firefox) having trouble
connecting to "certain web sites" (as opposed to me not connecting to
anything), but I downloaded and installed the hotfix they had available,
restarted my computer, and nothing.

Any ideas?

Posted by Beauregard T. Shagnasty on September 19, 2006, 11:03 pm
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In alt.comp.anti-virus, . wrote:

> Disabling Panda would immediately fix this and FF could load web pages
> immediately, not requiring a restart. Re-enabling Panda would again
> disable FF's web access.

There's a clue. <g>

Your firewall sees the new program as a different program (it is). You
will have to update the firewall settings. I don't have Panda, so you
will have to figure this out yourself.

--
-bts
-Motorcycles defy gravity; cars just suck.

Posted by . on September 20, 2006, 8:11 pm
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> In alt.comp.anti-virus, . wrote:
>
> > Disabling Panda would immediately fix this and FF could load web pages
> > immediately, not requiring a restart. Re-enabling Panda would again
> > disable FF's web access.
>
> There's a clue. <g>
>
> Your firewall sees the new program as a different program (it is). You
> will have to update the firewall settings. I don't have Panda, so you
> will have to figure this out yourself.

Yup, it was my firewall settings. Not the fault of the Panda program
either. Seems like *I* had inadvertantly told Panda to deny permission
for FF to access the web. Easy fix, once I realized my mistake, and all
is well. Thanks.

Posted by Beauregard T. Shagnasty on September 20, 2006, 8:31 pm
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In alt.comp.anti-virus, . wrote:

> Seems like *I* had inadvertantly told Panda to deny permission
> for FF to access the web.

Heh, done that once or twice meself... :-)

--
-bts
-Motorcycles defy gravity; cars just suck.

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