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Posted by Eric Parker on July 13, 2008, 2:39 am
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> Eric Parker wrote:
>>> Somewhat off topic, but may be useful: My wife's laptop suddenly
>>> could no longer access the 'net. Eventually, after trying a number
>>> of other ploys, I turned off Zone Alarm, and access was restored.
>>> Just like that. No reboot, no restart of Tbird. The copy of Zone
>>> Alarm on that machine expired about 3 months ago.
>>>
>>> A simple solution for what at first looked like a major problem.
>>>
>>> --
>>> wolf k
>>
>> I believe there is a fixed ZA for this
>>
>>
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
>>
>> Eric
>>
>
> ZA announced an upgrade was available, installed that, but: 'net
> access disappeared again, two days later. This time, I bit the bullet,
> went into safe mode, and uninstalled and completely eliminated all
> traces of the ISP access software. Also traces of a few other
> programs that had been uninstalled. Rebooted, reinstalled the ISP
> software, and now everything works just fine.
>
> I'm not at all sure just what cured the beast. But don't look a gift
> horse in the mouth... ;-)
>
> HTH
>
The above download worked for 5 of my customers and they've not come
back with any complaints yet.
Eric
--
Remove the dross to contact me directly
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