Norton Protection center problem

Norton Protection center problem

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Subject Author Date
Norton Protection center problem Steve Rainbird 01-30-2007
Posted by Steve Rainbird on January 30, 2007, 5:00 pm
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I have Norton antivirus 2007 which includes the protection centre.

It is showing a big red x on the taskbar because it says that my advanced
firewall is switched off.

Thing is I know its switched off and I don't care.

Is there nay way of switching this alert off?

TIA

--
Steve




Posted by Phil Weldon on January 30, 2007, 5:35 pm
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'Steve Rainbird' wrote:
| I have Norton antivirus 2007 which includes the protection centre.
|
| It is showing a big red x on the taskbar because it says that my advanced
| firewall is switched off.
|
| Thing is I know its switched off and I don't care.
|
| Is there nay way of switching this alert off?
_____

As far as I know, no. It is an example of poor interface design. The 'red
X' should function as an indication that something has changed from the
original settings, NOT that the user has selected an option Norton deems a
less secure. In your cited case, with the 'red X' always waving, there is
no indicator left to indicated an unwanted change. The same defect in
design causes the 'red X' to appear when other choices are deliberately
made - no scan on outgoing email, for example.

If you can discover how to complain to Norton, do so.

Phil Weldon

|I have Norton antivirus 2007 which includes the protection centre.
|
| It is showing a big red x on the taskbar because it says that my advanced
| firewall is switched off.
|
| Thing is I know its switched off and I don't care.
|
| Is there nay way of switching this alert off?
|
| TIA
|
| --
| Steve
|
|
|



Posted by Ian D on January 31, 2007, 5:14 pm
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NAV 2006 had a separate service for the protection centre that
could be disabled. In NAV 2007, Symantec has reduced the total
services from about nine to six, which is good, but the protection
centre service is gone. The only thing I've found that you can
do is move the big red X to a smaller one in the systray. Even
XP allows you to control it's security centre reporting.



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