Norton Internet Security 2004 same update!

Norton Internet Security 2004 same update!
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Subject Author Date
Norton Internet Security 2004 same update! Michael P. Bassler 06-30-2005
Posted by Michael P. Bassler on June 30, 2005, 12:54 pm
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I tried the Knowledge base on the Symantec web page but found no help. What
keeps happening is Liveupdate has installed the same Internet security URL
updates like 6 times. It says that it was a good install and that it has
downloaded and installed the update yet tomorrow it will download the same
update (same exact size file). I use to be able to go do a manual update and
if everything is up to date no update. Could I have a corrupt registry and
if so how can I begin to correct. I have scanned this machine with 2 online
scanners and Safe mode and found no virus, spyware. any info thanks




Posted by Adam Piggott on June 30, 2005, 8:42 pm
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Michael P. Bassler wrote:
> I tried the Knowledge base on the Symantec web page but found no help. What
> keeps happening is Liveupdate has installed the same Internet security URL
> updates like 6 times. It says that it was a good install and that it has
> downloaded and installed the update yet tomorrow it will download the same
> update (same exact size file). I use to be able to go do a manual update and
> if everything is up to date no update. Could I have a corrupt registry and
> if so how can I begin to correct. I have scanned this machine with 2 online
> scanners and Safe mode and found no virus, spyware. any info thanks

It may be worth finding the Symantec article regarding wiping the
LiveUpdate settings/downloads and regenerating them all, or possibly
uninstalling/reinstalling LiveUpdate.

I had a problem similar to this with a NAV virus definition file and the
above fixed it.

Can't got the article to hand I'm afraid.

- --
Adam Piggott, Proprietor, Proactive Services (Computing).
http://www.proactiveservices.co.uk/

Please replace dot invalid with dot uk to email me.
Apply personally for PGP public key.
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Version: GnuPG v1.4.0 (MingW32)

iD8DBQFCxEsX7uRVdtPsXDkRAmAcAJ40sdUEe1cYqbWAAVCZF7UmwSkb+wCdHMlq
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Posted by Michael P. Bassler on July 1, 2005, 10:51 am
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Thanks Adam I had read that article on the Symantic site prior to posting
but I thought that only applied to the AV portion of Norton. Maybe it's
worth a try.

Thanks
Mike
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Michael P. Bassler wrote:
>> I tried the Knowledge base on the Symantec web page but found no help.
>> What
>> keeps happening is Liveupdate has installed the same Internet security
>> URL
>> updates like 6 times. It says that it was a good install and that it has
>> downloaded and installed the update yet tomorrow it will download the
>> same
>> update (same exact size file). I use to be able to go do a manual update
>> and
>> if everything is up to date no update. Could I have a corrupt registry
>> and
>> if so how can I begin to correct. I have scanned this machine with 2
>> online
>> scanners and Safe mode and found no virus, spyware. any info thanks
>
> It may be worth finding the Symantec article regarding wiping the
> LiveUpdate settings/downloads and regenerating them all, or possibly
> uninstalling/reinstalling LiveUpdate.
>
> I had a problem similar to this with a NAV virus definition file and the
> above fixed it.
>
> Can't got the article to hand I'm afraid.
>
> - --
> Adam Piggott, Proprietor, Proactive Services (Computing).
> http://www.proactiveservices.co.uk/
>
> Please replace dot invalid with dot uk to email me.
> Apply personally for PGP public key.
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.0 (MingW32)
>
> iD8DBQFCxEsX7uRVdtPsXDkRAmAcAJ40sdUEe1cYqbWAAVCZF7UmwSkb+wCdHMlq
> 7KigzsZxRgwB4s+Cke0Pzic=
> =Yhpt
> -----END PGP SIGNATURE-----




Posted by Chris Forecast on July 1, 2005, 10:14 pm
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Take a look at the symantec.customerservice.general newsgroup.

There's some discussion about this one there. Looks like it's a problem with
the update for 2003 & 2004 users, they seem to have now removed the update
and no doubt will release a 'fixed' one in due course.

Chris




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