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Posted by on November 27, 2006, 10:22 pm
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I was trying to install Norton Anti-Virus, and a few minutes into the
install it stopped and gave the following error:
SYMANT~1.EXE - Application Error
The application failed to initialize properly (0xc0000005). Click on
OK to terminate the application.
After clicking OK, I get the same exact message for LUCOMS~1.EXE, and
after clicking OK once again, it said the installation failed. I have
tried this multiple times, each time completely uninstalling and then
restarting the computer, but to no avail. I have also searched Google
a lot, and no one seemed to have a solution. Any help would be
appreciated.
Also, I don't know if this is related, but the same type of thing
happened with McAfee virus scan on my computer. It installed, but
every time I tried to run it it crashed with that same application
error as above.
Thank you.
--Mets501
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Posted by Larry on November 27, 2006, 11:00 pm
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mets501@gmail.com wrote:
: I was trying to install Norton Anti-Virus, and a few minutes into the
: install it stopped and gave the following error:
:
: SYMANT~1.EXE - Application Error
: The application failed to initialize properly (0xc0000005). Click on
: OK to terminate the application.
:
: After clicking OK, I get the same exact message for LUCOMS~1.EXE, and
: after clicking OK once again, it said the installation failed. I have
: tried this multiple times, each time completely uninstalling and then
: restarting the computer, but to no avail. I have also searched Google
: a lot, and no one seemed to have a solution. Any help would be
: appreciated.
:
: Also, I don't know if this is related, but the same type of thing
: happened with McAfee virus scan on my computer. It installed, but
: every time I tried to run it it crashed with that same application
: error as above.
:
: Thank you.
: --Mets501
Here's a good place to start looking
http://www.symantec.com/home_homeoffice/support/selectproduct_ts.jsp
Larry
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Posted by Todd H. on November 28, 2006, 12:14 am
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> I was trying to install Norton Anti-Virus,
Unfortunately that ws your first mistake. ;-)
> Also, I don't know if this is related, but the same type of thing
> happened with McAfee virus scan on my computer. It installed, but
> every time I tried to run it it crashed with that same application
> error as above.
Have you run a chkdsk recently? Hardware problems with your disk
going south can cause this, as can bad memory or a motherboard
problem. Also there is malware out there that will prevent the
installation of the major AV players.
Try david lipman's multi_av.exe command line scanners. If that
fails too, you may want to investigate offline scanning with a Knoppix
cd and clamav or by dropping your hard drive into another computer and
having it scnaned.
Best Regards,
--
Todd H.
http://www.toddh.net/
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Posted by Mets501 on November 27, 2006, 11:16 pm
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I can do. Thanks for the suggestions!
If you're curious, the hard drive is about 1 year old, so I don't think
it should be going sour yet.
And I had to install Norton, it was on sale at Best Buy on Black
Friday. :-)
Todd H. wrote:
> mets501@gmail.com writes:
>
> > I was trying to install Norton Anti-Virus,
>
> Unfortunately that ws your first mistake. ;-)
>
> > Also, I don't know if this is related, but the same type of thing
> > happened with McAfee virus scan on my computer. It installed, but
> > every time I tried to run it it crashed with that same application
> > error as above.
>
> Have you run a chkdsk recently? Hardware problems with your disk
> going south can cause this, as can bad memory or a motherboard
> problem. Also there is malware out there that will prevent the
> installation of the major AV players.
>
> Try david lipman's multi_av.exe command line scanners. If that
> fails too, you may want to investigate offline scanning with a Knoppix
> cd and clamav or by dropping your hard drive into another computer and
> having it scnaned.
>
> Best Regards,
> --
> Todd H.
> http://www.toddh.net/
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Posted by VicTek on November 28, 2006, 10:39 am
If you were Registered and logged in, you could reply and use other advanced thread options
> Interesting, I'll try a chkdsk, multi_av.exe, and Knoppix and see what
> I can do. Thanks for the suggestions!
> If you're curious, the hard drive is about 1 year old, so I don't think
> it should be going sour yet.
> And I had to install Norton, it was on sale at Best Buy on Black
> Friday. :-)
You could also try an online antivirus scan if you have trouble running one
locally.
http://housecall.trendmicro.com/
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