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Posted by James E. Morrow on July 31, 2006, 8:33 pm
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> On Mon, 31 Jul 2006 01:42:52 +0000, me wrote:
>
>> A few days ago my friend's power supply failed so we replaced it. A few
>> hours later the internet connection failed. Tech support from our isp
>> (ntl cable) blamed our firewall because they couldn't ping in and we
>> couldn't ping out. We didn't believe that it was the firewall because we
>> were using Grisoft AVG Free which didn't have a firewall.
>>
>> Nonetheless we decided to restore an image from last February. Between
>> February and now we hadn't had any trouble.
>>
>> In restoring the image we formatted the C: partition but left our data
>> on other partitions intact. The restore went well, but we have the same
>> problem. The only way that we can send/receive emails is by booting up
>> in safe mode.
>>
>> What can be causing this? Essentially we are using the same XP and apps
>> as we installed in February, when everything was fresh, but we can't use
>> emails. We don't know what to do. Would re-installing to a new hard
>> drive change anything?
>>
>> Colin
>
> Colin, I'm sure one of the professional members of this group will assist
> you shortly. But in the meantime may I ask whether anything on the system
> has changed at all? I assume this is an ISP email account with no
> authentication. Are you by chance running any kind of proxy? The email
> servers should be looking for an IP address. Is your IP the same in normal
> and safe modes?
Sorry to followup my own post but you might check the dam XP firewall just
to be sure.
--
James E. Morrow
jamesemorrow@email.com
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