McAfee Security Suite SCREWING UP MY COMPUTER!

McAfee Security Suite SCREWING UP MY COMPUTER!
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Subject Author Date
McAfee Security Suite SCREWING UP MY COMPUTER! Howard Davis 08-24-2006
Posted by Howard Davis on August 24, 2006, 7:17 pm
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On 8/22/06 I bought and installed McAfee's Security Suite, along with the
browser plugin that determines if a site is "safe" or not. Prior to this I
had the Security Suite with VirusScan 10, and it and my computer were
functioning fine. I have Windows XP home edition.

Since the installations, bootup takes an abnormally long time. My browsers
(IE 6 and Netscape) do not work at all - they either cannot come up, or if
they do they are very slow and soon crash. The computer crashed entirely on
one occasion. Running msconfig, I find no new items on my selective startup
list.

I have been unable to contact McAfee tech support online, and when going to
their support website from elsewhere I found no means of emailing them about
this problem - just a time-wasting self-help runaround leading back to where
you start from. They seem to not want to give free support. Telephone
assistance requires a per-minute fee. I SHOULD NOT HAVE TO PAY for tech
support when the software I paid for is probably at fault!

Advice would be appreciated - thanks.



Posted by Peacekeeper on August 24, 2006, 7:36 pm
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> On 8/22/06 I bought and installed McAfee's Security Suite, along with the
> browser plugin that determines if a site is "safe" or not. Prior to this I
> had the Security Suite with VirusScan 10, and it and my computer were
> functioning fine. I have Windows XP home edition.
>
> Since the installations, bootup takes an abnormally long time. My browsers
> (IE 6 and Netscape) do not work at all - they either cannot come up, or if
> they do they are very slow and soon crash. The computer crashed entirely
on
> one occasion. Running msconfig, I find no new items on my selective
startup
> list.
>
> I have been unable to contact McAfee tech support online, and when going
to
> their support website from elsewhere I found no means of emailing them
about
> this problem - just a time-wasting self-help runaround leading back to
where
> you start from. They seem to not want to give free support. Telephone
> assistance requires a per-minute fee. I SHOULD NOT HAVE TO PAY for tech
> support when the software I paid for is probably at fault!
>
> Advice would be appreciated - thanks.
>

Best place to ask is here
http://forums.mcafeehelp.com/

latest release has many issues There is a Patch that fixes most issues in
VS11 coming within a day or so. See if that helps then if still an issue
post in the relevant forum. Advice is free and we have atm many development
techs answering questions so the answers are not just from we mods.

Tony
>



Posted by thecreator on August 24, 2006, 7:58 pm
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Hi Howard,

When you have VirusScan Plus 11 and Personal Firewall 8 installed along
with the Security Center there are 13 Processes located in Services.


Services settings to display Startup Icons for McAfee Services.

McAfee E-mail Proxy Set to Manual
McAfee HackerWatch Service Set to Automatic
McAfee Log Manager Set to Automatic
McAfee Network Agent Set to Disabled
McAfee Personal Firewall Service Set to Automatic
McAfee Protection Manager Set to Manual
McAfee Real-time Scanner Set to Automatic
McAfee Redirector Service Set to Disabled
McAfee Scanner Set to Manual
McAfee SystemGuards Set to Manual
McAfee Task Scheduler Set to Automatic
McAfee Update Manager Set to Automatic
McAfee User Manager Set to Manual

13 Services in all.

Change the settings in Services.

Start > Control Panel > Administrative Tools > Services

Tip: By right-clicking Services, you can PIN to Start Menu.


--
thecreator

> On 8/22/06 I bought and installed McAfee's Security Suite, along with the
> browser plugin that determines if a site is "safe" or not. Prior to this I
> had the Security Suite with VirusScan 10, and it and my computer were
> functioning fine. I have Windows XP home edition.
>
> Since the installations, bootup takes an abnormally long time. My browsers
> (IE 6 and Netscape) do not work at all - they either cannot come up, or if
> they do they are very slow and soon crash. The computer crashed entirely
> on one occasion. Running msconfig, I find no new items on my selective
> startup list.
>
> I have been unable to contact McAfee tech support online, and when going
> to their support website from elsewhere I found no means of emailing them
> about this problem - just a time-wasting self-help runaround leading back
> to where you start from. They seem to not want to give free support.
> Telephone assistance requires a per-minute fee. I SHOULD NOT HAVE TO PAY
> for tech support when the software I paid for is probably at fault!
>
> Advice would be appreciated - thanks.
>



Posted by Howard Davis on August 24, 2006, 8:15 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
> Hi Howard,
>
> When you have VirusScan Plus 11 and Personal Firewall 8 installed along
> with the Security Center there are 13 Processes located in Services.
>
>
> Services settings to display Startup Icons for McAfee Services.
>
> McAfee E-mail Proxy Set to Manual
> McAfee HackerWatch Service Set to Automatic
> McAfee Log Manager Set to Automatic
> McAfee Network Agent Set to Disabled
> McAfee Personal Firewall Service Set to Automatic
> McAfee Protection Manager Set to Manual
> McAfee Real-time Scanner Set to Automatic
> McAfee Redirector Service Set to Disabled
> McAfee Scanner Set to Manual
> McAfee SystemGuards Set to Manual
> McAfee Task Scheduler Set to Automatic
> McAfee Update Manager Set to Automatic
> McAfee User Manager Set to Manual
>
> 13 Services in all.
>
> Change the settings in Services.
>
> Start > Control Panel > Administrative Tools > Services
>
> Tip: By right-clicking Services, you can PIN to Start Menu.
> --
> thecreator
-------------
Thanks - changes made. Will report back with the results tomorrow.

-------------
>> On 8/22/06 I bought and installed McAfee's Security Suite, along with the
>> browser plugin that determines if a site is "safe" or not. Prior to this
>> I had the Security Suite with VirusScan 10, and it and my computer were
>> functioning fine. I have Windows XP home edition.
>>
>> Since the installations, bootup takes an abnormally long time. My
>> browsers (IE 6 and Netscape) do not work at all - they either cannot come
>> up, or if they do they are very slow and soon crash. The computer crashed
>> entirely on one occasion. Running msconfig, I find no new items on my
>> selective startup list.
>>
>> I have been unable to contact McAfee tech support online, and when going
>> to their support website from elsewhere I found no means of emailing them
>> about this problem - just a time-wasting self-help runaround leading back
>> to where you start from. They seem to not want to give free support.
>> Telephone assistance requires a per-minute fee. I SHOULD NOT HAVE TO PAY
>> for tech support when the software I paid for is probably at fault!
>>
>> Advice would be appreciated - thanks.
>>
>
>



Posted by Peter Seiler on August 25, 2006, 4:39 am
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Howard Davis - 25.08.2006 02:15 :

> Thanks - changes made. Will report back with the results tomorrow.

ok, but please without all the unnecessary fullquoting again. THX.

--

by(e) PS

spam will be killed

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