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Posted by Victek on January 20, 2008, 6:44 pm
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> I run WinXP and Kaspersky Internet Security I also have Spywareblaster
> installed.
> I was sent a rar file by a colleague. I scanned it with Kaspersky and got
> no threats. Soon after I opened it, I got a warning that a file called
> pchealth (helpctr.exe) was attempting to send data. I quarantined it. I
> then got the message:
> "Files that are required for windows have been replaced by unrecognised
> versions. To maintain system stability Windows must restore the original
> versions of these files". It asked me to insert CD2 (which I didn't have -
> Windows came preloaded with my laptop and I don't have the CD) so (this is
> the dumb part) I pressed cancel.
> I am currently scanning my computer to work out whether I have infected my
> laptop. Can anybody give me advice about what to do next?
> Mick
Before you quarantined helpctr.exe did kasperksy flag it as malware? It is
a legitimate Windows file (if it hasn't been tampered with). You could
determine if the file is clean and if so restore it. The warning you're
getting about replacing Windows files may be coming up because helpctr.exe
is missing.
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