Computer dying - help needed please

Computer dying - help needed please

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Computer dying - help needed please Bob 08-25-2007
Posted by rjdriver on August 26, 2007, 9:46 am
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>
> "Tommy McClure" <tommylee9_2000(AT)yahoo(DOT)com> wrote in message
>>
>> Bob wrote:
>> > "Tommy McClure" <tommylee9_2000(AT)yahoo(DOT)com> wrote in message
>> >>
>> >> Bob wrote:
>> >>> I am using a borrowed laptop with very limited recouces in both
>> >>> memory and HD size. It is running Windows 2000 and always has been
>> >>> running very slow which is understandable. In the last couple of
>> >>> weeks it has become virtually unsuable. Without going into to much
>> >>> detail, I have not been able to get any ad/spy ware programs to run
>> >>> (they hang up in various spots, some will not start at all. AVG
>> >>> anitvirus found nothing wrong (after taking about 10 hours to rum -
>> >>> 10 Gig HD). Trand Micro's online virus check hung up on the
>> >>> following file all of last night. Does this name mean anything to
>> >>> anybody? Sound like it has something to do with an OE6 inistall.
>> >>> Any suggestions?
>> >>>
>> >>> C:\winnt$NtUninstallKB937143-IE6SP1-20070717.120000$\spininst
>> >>>
>> >>> Thanks... Bob
>> >>
>> >> You can probably clean that old laptop up if your friend is
>> >> interested. See this page on pc cleanup. http://tinyurl.com/2dzahq ,
>> >> a bit old, but most principles still apply. [W2000 and above have no
>> >> scandisk programs included. It was determined that all MS file
>> >> systems are completely foolproof since WME and scandisk is no
>> >> longer needed. You can do, a disk check under disk properties /
>> >> tools / error checking [very simple check] ]
>> >> Don't forget Crap Cleaner "ccleaner", which automates much of the
>> >> cleanup that you used to do manually.
>> >>
>> >> Tommy
>> >>
>> > One of the 1st things on the list is get rid of spyware. This is one
>> > of the things that concerns me the most, I can't get one of those
>> > programs to check anything. Spybot freezes while saying
>> > "initializing scan", Adaware freezes with the message "scanning
>> > process waiting for scanner". Might a virus be causing this? As I
>> > said AVG found nothing and Trend Micro freezes up.
>> >
>> > Bob
>>
>> your laptop probably [very probably] is overloaded with unnecessary crap
>> programs. Things like hp printer and Adobe Reader update checks and quick
>> starts for mozilla or Adobe Reader. You probably won't be able to do a
>> proper scan unless some of those programs are unloaded from memory, even
> if
>> temporarily. I see this everyday. You probably don't have enough memory
>> either making this even more important. 10Gb should be enough if there's
> at
>> least 1gb of free space. Also, configuration of Spybot is important as
> well
>> as using the very very latest version. Some of the newer updates are not
>> compatible with the older main program files. This is important with
> adaware
>> too. I got rid of my Trend Micro stuff, AVG does just as well, costs
> less,
>> and is more ram efficient. Also scans with AVG are best in Safe mode.
>> This
>> way trojans still being used can be deleted. Otherwise you get a message
>> "can't delete: file in use"
>>
>> This link may help
>> http://www.cit.cornell.edu/computer/security/spyware/spybot/ setup and
>> use
>> of Spybot including scheduling automatic scans
>>
>>
>>
> I think you are probably right. I'll work om it from that angle.
>
> Bob
>
>

Regarding Tommy's excellent advice, did you check to see how much free
space is left on the drive? If it's not 2-3 GB, you (or the owner) should
free some up. (Temp Internet files is good place to start). If there is
enough, check the virtual memory setting and see if the owner has limited it
in some way:

Right click My Computer. Choose Properties, select the Advanced tab and
under Performance, click the Settings button. Click the Advanced button,
and under Virtual memory, note what the paging file size is. If it's 2GB or
more, close the window. If it's less, hit the Change button and see if
Custom size is checked. If it is, and there is more free space available
than is designated, change it to System managed size, click OK, and close
all the windows. Restart and see if things speed up a bit. If there isn't
any extra free space, then you are back to making some. This is all
assuming you feel you have the freedom to do this on someone else's system,
of course.

Once you have enough virtual memory, it it's still running slow, then
look at programs running at start up, and you don't need to download any
programs to get a pretty good idea what's going on. Start, Run, type in
"msconfig". Choose the Start Up tab and take a look at what's checked.
Here's where it gets a bit dicey if you don't know what you're doing, and
also because it's not your computer. And MS didn't make it easy as they
limit the size of the overall window. But you can scroll and widen the
columns, which you'll need to do to be sure what each entry is, and program
it's attached to.

Don't uncheck anything you're not sure of, but look for obvious things
like Real Player (RealPlay), Quicktime(qttask), etc. These do not need to
run at start up. Open the command column to see the full path to help you
decide what's what. If he uses an instant message program, it might be
there. Turn it off for now. He can reset it to autostart later if he
wants. Don't uncheck anything to do with the video card or chip, and leave
alone anything that sounds like anti virus, anti spyware or firewall.

Once done here, restart and see if your anti spyware apps will run
better. And as someone else said, you should run them in Safe Mode.


Bob



Posted by rjdriver on August 26, 2007, 12:25 pm
If you were  Registered and logged in, you could reply and use other advanced thread options

>
>>
>> "Tommy McClure" <tommylee9_2000(AT)yahoo(DOT)com> wrote in message
>>>
>>> Bob wrote:
>>> > "Tommy McClure" <tommylee9_2000(AT)yahoo(DOT)com> wrote in message
>>> >>
>>> >> Bob wrote:
>>> >>> I am using a borrowed laptop with very limited recouces in both
>>> >>> memory and HD size. It is running Windows 2000 and always has been
>>> >>> running very slow which is understandable. In the last couple of
>>> >>> weeks it has become virtually unsuable. Without going into to much
>>> >>> detail, I have not been able to get any ad/spy ware programs to run
>>> >>> (they hang up in various spots, some will not start at all. AVG
>>> >>> anitvirus found nothing wrong (after taking about 10 hours to rum -
>>> >>> 10 Gig HD). Trand Micro's online virus check hung up on the
>>> >>> following file all of last night. Does this name mean anything to
>>> >>> anybody? Sound like it has something to do with an OE6 inistall.
>>> >>> Any suggestions?
>>> >>>
>>> >>> C:\winnt$NtUninstallKB937143-IE6SP1-20070717.120000$\spininst
>>> >>>
>>> >>> Thanks... Bob
>>> >>
>>> >> You can probably clean that old laptop up if your friend is
>>> >> interested. See this page on pc cleanup. http://tinyurl.com/2dzahq ,
>>> >> a bit old, but most principles still apply. [W2000 and above have no
>>> >> scandisk programs included. It was determined that all MS file
>>> >> systems are completely foolproof since WME and scandisk is no
>>> >> longer needed. You can do, a disk check under disk properties /
>>> >> tools / error checking [very simple check] ]
>>> >> Don't forget Crap Cleaner "ccleaner", which automates much of the
>>> >> cleanup that you used to do manually.
>>> >>
>>> >> Tommy
>>> >>
>>> > One of the 1st things on the list is get rid of spyware. This is one
>>> > of the things that concerns me the most, I can't get one of those
>>> > programs to check anything. Spybot freezes while saying
>>> > "initializing scan", Adaware freezes with the message "scanning
>>> > process waiting for scanner". Might a virus be causing this? As I
>>> > said AVG found nothing and Trend Micro freezes up.
>>> >
>>> > Bob
>>>
>>> your laptop probably [very probably] is overloaded with unnecessary crap
>>> programs. Things like hp printer and Adobe Reader update checks and
>>> quick
>>> starts for mozilla or Adobe Reader. You probably won't be able to do a
>>> proper scan unless some of those programs are unloaded from memory, even
>> if
>>> temporarily. I see this everyday. You probably don't have enough memory
>>> either making this even more important. 10Gb should be enough if there's
>> at
>>> least 1gb of free space. Also, configuration of Spybot is important as
>> well
>>> as using the very very latest version. Some of the newer updates are not
>>> compatible with the older main program files. This is important with
>> adaware
>>> too. I got rid of my Trend Micro stuff, AVG does just as well, costs
>> less,
>>> and is more ram efficient. Also scans with AVG are best in Safe mode.
>>> This
>>> way trojans still being used can be deleted. Otherwise you get a message
>>> "can't delete: file in use"
>>>
>>> This link may help
>>> http://www.cit.cornell.edu/computer/security/spyware/spybot/ setup and
>>> use
>>> of Spybot including scheduling automatic scans
>>>
>>>
>>>
>> I think you are probably right. I'll work om it from that angle.
>>
>> Bob
>>
>>
>
> Regarding Tommy's excellent advice, did you check to see how much free
> space is left on the drive? If it's not 2-3 GB, you (or the owner) should
> free some up. (Temp Internet files is good place to start). If there is
> enough, check the virtual memory setting and see if the owner has limited
> it in some way:
>
> Right click My Computer. Choose Properties, select the Advanced tab
> and under Performance, click the Settings button. Click the Advanced
> button, and under Virtual memory, note what the paging file size is. If
> it's 2GB or more, close the window. If it's less, hit the Change button
> and see if Custom size is checked. If it is, and there is more free space
> available than is designated, change it to System managed size, click OK,
> and close all the windows. Restart and see if things speed up a bit. If
> there isn't any extra free space, then you are back to making some. This
> is all assuming you feel you have the freedom to do this on someone else's
> system, of course.
>
> Once you have enough virtual memory, it it's still running slow, then
> look at programs running at start up, and you don't need to download any
> programs to get a pretty good idea what's going on. Start, Run, type in
> "msconfig". Choose the Start Up tab and take a look at what's checked.
> Here's where it gets a bit dicey if you don't know what you're doing, and
> also because it's not your computer. And MS didn't make it easy as they
> limit the size of the overall window. But you can scroll and widen the
> columns, which you'll need to do to be sure what each entry is, and
> program it's attached to.
>
> Don't uncheck anything you're not sure of, but look for obvious things
> like Real Player (RealPlay), Quicktime(qttask), etc. These do not need to
> run at start up. Open the command column to see the full path to help you
> decide what's what. If he uses an instant message program, it might be
> there. Turn it off for now. He can reset it to autostart later if he
> wants. Don't uncheck anything to do with the video card or chip, and
> leave alone anything that sounds like anti virus, anti spyware or
> firewall.
>
> Once done here, restart and see if your anti spyware apps will run
> better. And as someone else said, you should run them in Safe Mode.
>
>
> Bob
>

On second reading, I realized you had Windows 2000, which does not come with
msconfig, but you can download it here:

http://www.techadvice.com/specs/files_dl.asp?fnid=3398288


Bob



Posted by Tommy McClure on August 26, 2007, 1:31 pm
If you were  Registered and logged in, you could reply and use other advanced thread options

Bob wrote:
> "Tommy McClure" <tommylee9_2000(AT)yahoo(DOT)com> wrote in message
>>
>> Bob wrote:
>>> "Tommy McClure" <tommylee9_2000(AT)yahoo(DOT)com> wrote in message
>>>>
>>>> Bob wrote:
>>>>> I am using a borrowed laptop with very limited recouces in both
>>>>> memory and HD size. It is running Windows 2000 and always has
>>>>> been running very slow which is understandable. In the last
>>>>> couple of weeks it has become virtually unsuable. Without going
>>>>> into to much detail, I have not been able to get any ad/spy ware
>>>>> programs to run (they hang up in various spots, some will not
>>>>> start at all. AVG anitvirus found nothing wrong (after taking
>>>>> about 10 hours to rum - 10 Gig HD). Trand Micro's online virus
>>>>> check hung up on the following file all of last night. Does this
>>>>> name mean anything to anybody? Sound like it has something to do
>>>>> with an OE6 inistall. Any suggestions?
>>>>>
>>>>> C:\winnt$NtUninstallKB937143-IE6SP1-20070717.120000$\spininst
>>>>>
>>>>> Thanks... Bob
>>>>
>>>> You can probably clean that old laptop up if your friend is
>>>> interested. See this page on pc cleanup. http://tinyurl.com/2dzahq
>>>> , a bit old, but most principles still apply. [W2000 and above
>>>> have no scandisk programs included. It was determined that all MS
>>>> file systems are completely foolproof since WME and scandisk is no
>>>> longer needed. You can do, a disk check under disk properties /
>>>> tools / error checking [very simple check] ]
>>>> Don't forget Crap Cleaner "ccleaner", which automates much of the
>>>> cleanup that you used to do manually.
>>>>
>>>> Tommy
>>>>
>>> One of the 1st things on the list is get rid of spyware. This is
>>> one of the things that concerns me the most, I can't get one of
>>> those programs to check anything. Spybot freezes while saying
>>> "initializing scan", Adaware freezes with the message "scanning
>>> process waiting for scanner". Might a virus be causing this? As I
>>> said AVG found nothing and Trend Micro freezes up.
>>>
>>> Bob
>>
>> your laptop probably [very probably] is overloaded with unnecessary
>> crap programs. Things like hp printer and Adobe Reader update checks
>> and quick starts for mozilla or Adobe Reader. You probably won't be
>> able to do a proper scan unless some of those programs are unloaded
>> from memory, even if temporarily. I see this everyday. You probably
>> don't have enough memory either making this even more important.
>> 10Gb should be enough if there's at least 1gb of free space. Also,
>> configuration of Spybot is important as well as using the very very
>> latest version. Some of the newer updates are not compatible with
>> the older main program files. This is important with adaware too. I
>> got rid of my Trend Micro stuff, AVG does just as well, costs less,
>> and is more ram efficient. Also scans with AVG are best in Safe
>> mode. This way trojans still being used can be deleted. Otherwise
>> you get a message "can't delete: file in use"
>>
>> This link may help
>> http://www.cit.cornell.edu/computer/security/spyware/spybot/ setup
>> and use of Spybot including scheduling automatic scans
>>
>>
>>
> I think you are probably right. I'll work om it from that angle.
>
> Bob

Its illuminating to find out how much memory you have to work with .
Find the MyComputer icon on the desktop, rt-click it, and select
"properties"

BTW, msconfig is a nice quick way to see what garbage you have loaded into
your precious memory, problem is W2000 doesn't come with msconfig. Here is
the link http://www.techadvice.com/win2000/m/msconfig_w2k.htm msconfig for
Windows 2000 .I use Regcleaner 4.3 by Jouni Vuoro . The simplest I have
found and reliable. Use the startup list and start looking for unnecessary
programs.


Here's the link: [only 540k]
http://www.worldstart.com/weekly-download/archives/reg-cleaner4.3.htm make
sure backups are enabled. Then if you mess up , you can recover.

on the subject of startups, here is the original link for info and a list of
programs and their importance
http://www.pacs-portal.co.uk/startup_content.php

Sometimes when you look at a startup item, you find it listed as a trojan or
virus. Then you definitely want to not start it. [this can be frustrating
with trojans, they put their bad stuff back in when you remove it, you would
need Hijack this in that case]

Now that you know what to do, it seems simple , doesn't it?

Tommy





Posted by Tommy McClure on August 26, 2007, 4:25 pm
If you were  Registered and logged in, you could reply and use other advanced thread options

Bob wrote:
> "Tommy McClure" <tommylee9_2000(AT)yahoo(DOT)com> wrote in message
>>
>> Bob wrote:
>>> "Tommy McClure" <tommylee9_2000(AT)yahoo(DOT)com> wrote in message
>>>>
>>>> Bob wrote:
>>>>> I am using a borrowed laptop with very limited recouces in both
>>>>> memory and HD size. It is running Windows 2000 and always has
>>>>> been running very slow which is understandable. In the last
>>>>> couple of weeks it has become virtually unsuable. Without going
>>>>> into to much detail, I have not been able to get any ad/spy ware
>>>>> programs to run (they hang up in various spots, some will not
>>>>> start at all. AVG anitvirus found nothing wrong (after taking
>>>>> about 10 hours to rum - 10 Gig HD). Trand Micro's online virus
>>>>> check hung up on the following file all of last night. Does this
>>>>> name mean anything to anybody? Sound like it has something to do
>>>>> with an OE6 inistall. Any suggestions?
>>>>>
>>>>> C:\winnt$NtUninstallKB937143-IE6SP1-20070717.120000$\spininst
>>>>>
>>>>> Thanks... Bob
>>>>
>>>> You can probably clean that old laptop up if your friend is
>>>> interested. See this page on pc cleanup. http://tinyurl.com/2dzahq
>>>> , a bit old, but most principles still apply. [W2000 and above
>>>> have no scandisk programs included. It was determined that all MS
>>>> file systems are completely foolproof since WME and scandisk is no
>>>> longer needed. You can do, a disk check under disk properties /
>>>> tools / error checking [very simple check] ]
>>>> Don't forget Crap Cleaner "ccleaner", which automates much of the
>>>> cleanup that you used to do manually.
>>>>
>>>> Tommy
>>>>
>>> One of the 1st things on the list is get rid of spyware. This is
>>> one of the things that concerns me the most, I can't get one of
>>> those programs to check anything. Spybot freezes while saying
>>> "initializing scan", Adaware freezes with the message "scanning
>>> process waiting for scanner". Might a virus be causing this? As I
>>> said AVG found nothing and Trend Micro freezes up.
>>>
>>> Bob
>>
>> your laptop probably [very probably] is overloaded with unnecessary
>> crap programs. Things like hp printer and Adobe Reader update checks
>> and quick starts for mozilla or Adobe Reader. You probably won't be
>> able to do a proper scan unless some of those programs are unloaded
>> from memory, even if temporarily. I see this everyday. You probably
>> don't have enough memory either making this even more important.
>> 10Gb should be enough if there's at least 1gb of free space. Also,
>> configuration of Spybot is important as well as using the very very
>> latest version. Some of the newer updates are not compatible with
>> the older main program files. This is important with adaware too. I
>> got rid of my Trend Micro stuff, AVG does just as well, costs less,
>> and is more ram efficient. Also scans with AVG are best in Safe
>> mode. This way trojans still being used can be deleted. Otherwise
>> you get a message "can't delete: file in use"
>>
>> This link may help
>> http://www.cit.cornell.edu/computer/security/spyware/spybot/ setup
>> and use of Spybot including scheduling automatic scans
>>
>>
>>
> I think you are probably right. I'll work om it from that angle.
>
> Bob

here' s a couple of links to programs that somewhat automate the process /
startup programs

http://iknowprocess.com/ very nice process / startup manager real freeware

http://www.answersthatwork.com/TUT_pages/TUT_information.htm The Ultimate
Troubleshooter TUT startup manager process viewer $30 or trial ver limited
to 10 uses.

These would make process identification much easier. They both do very
similar things. The TUT is the best but costs $30 / a few features are
disabled for the trial version, which is still very useful.

http://www.answersthatwork.com/home_page.htm The home page for TUT, includes
a link to a very much more easy to use list of processes under "Task
Manager"


Tommy




Posted by John S on August 26, 2007, 5:36 am
If you were  Registered and logged in, you could reply and use other advanced thread options
On Sat, 25 Aug 2007 18:03:15 -0500, Tommy McClure wrote:

> Bob wrote:
>> "Tommy McClure" <tommylee9_2000(AT)yahoo(DOT)com> wrote in message
>>>
>>> Bob wrote:
>>>> I am using a borrowed laptop with very limited recouces in both
>>>> memory and HD size. It is running Windows 2000 and always has been
>>>> running very slow which is understandable. In the last couple of
>>>> weeks it has become virtually unsuable. Without going into to much
>>>> detail, I have not been able to get any ad/spy ware programs to run
>>>> (they hang up in various spots, some will not start at all. AVG
>>>> anitvirus found nothing wrong (after taking about 10 hours to rum -
>>>> 10 Gig HD). Trand Micro's online virus check hung up on the
>>>> following file all of last night. Does this name mean anything to
>>>> anybody? Sound like it has something to do with an OE6 inistall.
>>>> Any suggestions?
>>>>
>>>> C:\winnt$NtUninstallKB937143-IE6SP1-20070717.120000$\spininst
SNIP ...
>
> your laptop probably [very probably] is overloaded with unnecessary crap
> programs. Things like hp printer and Adobe Reader update checks and quick
> starts for mozilla or Adobe Reader. You probably won't be able to do a
> proper scan unless some of those programs are unloaded from memory, even if
> temporarily. I see this everyday. You probably don't have enough memory
> either making this even more important. 10Gb should be enough if there's at
> least 1gb of free space. Also, configuration of Spybot is important as well
> as using the very very latest version. Some of the newer updates are not
> compatible with the older main program files. This is important with adaware
> too. I got rid of my Trend Micro stuff, AVG does just as well, costs less,
> and is more ram efficient. Also scans with AVG are best in Safe mode. This
> way trojans still being used can be deleted. Otherwise you get a message
> "can't delete: file in use"
>
> This link may help
> http://www.cit.cornell.edu/computer/security/spyware/spybot/ setup and use
> of Spybot including scheduling automatic scans

One thing you can do simply, which may help in following some of the other
suggestions, is to disable some of the stuff which runs automatically on
startup.

An easy way to do this is to download the sysinternals programme, autoruns.
Microsoft now owns the sysinternals software, but it can still be
downloaded free. It's quite a small file and can be run simply by running
the executable (no installation required)

Click the "logon" tab and look at the list of stuff which starts
automatically. You can disable anything you don't need just by unticking
its entry in the list and re-starting the computer. The entries will stay
there, and you can easily re-enable them again later if you wish.

Cheers,

John S

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