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Posted by on June 20, 2008, 4:58 pm
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>I tried Trend Micro on my Vista Ultimate computer and had a real
>nightmare. Right after I installed it, I could no longer use my
>Remote Desktop Connection to access my office computer from home. And
>I needed to, badly.
>
>TM sent me "solutions" (sometimes the same one repeatedly), and
>nothing worked. Then one day the TM software automatically installed
>an update that required a reboot. Except that I couldn't reboot. At
>all. I couldn't even repair the installation of Windows because the
>Windows DVD would not recognize that there was a version already
>installed! That bad boy was gone. So I had to reinstall Windows, a
>brand new install, which meant that I had to reinstall all of my
>software, as well. It took me many days to recover.
>
>I called TM and told them I had had enough and wanted my money back
>(it was less than a year since I bought it). They agreed, but more
>than a month and several threats later, no 50 bucks.
>
>I replaced TM with Microsoft's OneCare. I'm no great fan of
>Microsoft, but after it was installed it found half a dozen infected
>files (archived emails) that TM seems to have missed.
>
>The way I see it, this was a cheap lesson. Now I can teach everyone
>else so they don't have to pay the same tuition. Tell your friends.
I hate to tell you - but...
"In tests involving worms, viruses, Trojan horses, and other malware,
Microsoft's Windows Live OneCare came in dead last."
http://www.pcworld.com/article/id,129521-c,antivirus/article.html
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