Avast email scanner

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Subject Author Date
Avast email scanner Neil Green 02-08-2008
---> Re: Avast email scanner Beauregard T. S...02-09-2008
Posted by Colon Terminus on February 10, 2008, 11:09 am
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>
>>> Hi
>>> My daughter has a job with a large company and every
>>> time I get an email from her Avast flags it as a
>>> virus.
>>> I know these emails are clean.
>>> How can I tell Avast that her email address is OK?
>>> I've checked the help files and Googled without luck,
>>> maybe I don't know where to look.
>>> Thanks in advance.
>>> Neil.
>>
>> ==========
>> What is the EXACT message that Avast displays?
>
> I can't recall, but the siren sounds and it asks me to delete/ignore etc.
> I tell it to ignore it and get the email OK, but it's annoying me.
>

My guess is Avast! is complaining about white space in the subject.
Easily fixable if true, but pure conjecture on my part.



--
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Posted by BoB on February 9, 2008, 7:53 am
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On Fri, 8 Feb 2008 21:52:48 +1100, "Neil Green"

>Hi
>My daughter has a job with a large company and every
>time I get an email from her Avast flags it as a
>virus.
>I know these emails are clean.
>How can I tell Avast that her email address is OK?
>I've checked the help files and Googled without luck,
>maybe I don't know where to look.
>Thanks in advance.
>Neil.

I see two options:

Send an email to support@avast.com

and/or

Check the Avast forum where you'll get better response

http://forum.avast.com

HTH,

BoB



Posted by Beauregard T. Shagnasty on February 9, 2008, 3:35 pm
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Neil Green wrote:

> My daughter has a job with a large company and every time I get an
> email from her Avast flags it as a virus.

Does her email contain one of those silly v-card signatures? Any links
in the message? Hidden image calls in the HTML?

--
-bts
-plain text is for email; HTML is for web pages

Posted by Neil Green on February 10, 2008, 3:43 am
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"Beauregard T. Shagnasty"
> Neil Green wrote:
>
>> My daughter has a job with a large company and
>> every time I get an
>> email from her Avast flags it as a virus.
>
> Does her email contain one of those silly v-card
> signatures? Any links
> in the message? Hidden image calls in the HTML?
>
> --
> -bts
> -plain text is for email; HTML is for web pages

None of that, the emails are plain text, no
attachments.
The only thing I can think of is her email address,
which is:
name.x.surname@companyname.com.au
Maybe Avast doesn't trust the ".x." part of the
address?



Posted by Beauregard T. Shagnasty on February 10, 2008, 9:22 am
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Neil Green wrote:

> "Beauregard T. Shagnasty" wrote:
>> Neil Green wrote:
>>> My daughter has a job with a large company and every time I get an
>>> email from her Avast flags it as a virus.
>>
>> Does her email contain one of those silly v-card signatures? Any
>> links in the message? Hidden image calls in the HTML?
>
> None of that, the emails are plain text, no attachments. The only
> thing I can think of is her email address, which is:
> name.x.surname@companyname.com.au
> Maybe Avast doesn't trust the ".x." part of the address?

name.x.surname is a legitimate construct for an email address.

Read the source of the email and look for any other odd stuff that may
be buried in there.

--
-bts
-Friends don't let friends drive Vista

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