|
Posted by Ernie B. on February 9, 2008, 3:20 pm
If you were Registered and logged in, you could reply and use other advanced thread options
>
> > On Feb 8, 4:52 am, "Neil Green"
> >> Hi
> >> My daughter has a job with a large company and
> >> every
> >> time I get an email from her Avast flags it as a
> >> virus.
> >> I know these emails are clean.
> >> How can I tell Avast that her email address is OK?
> >> I've checked the help files and Googled without
> >> luck,
> >> maybe I don't know where to look.
> >> Thanks in advance.
> >> Neil.
> >
> > ==========
> > What is the EXACT message that Avast displays?
>
> I can't recall, but the siren sounds and it asks me to
> delete/ignore etc.
> I tell it to ignore it and get the email OK, but it's
> annoying me.
>
You could drop the mail into the Virus Chest, quarantining it. Open the Chest
to see what Avast calls the virus. You could then look for it at
<http://forum.avast.com/> or register (free) to post a question. You could
also possibly ask your daughter to send a test email which you could forward
to virus@avast.com to be checked for a false positive.
--
Ernie B.
Communication: The art of moving an idea from one mind to another, hopefully
without distortion.
| 
XML site map